Customer Service Sales

Angel Allen

Telephone number: 404-***-****

Email id: *************@*****.***

Geico

Destination: Call Center/Customer Service

Duration 2009-2011

Answer customer calls following protocols and company procedures

Delivers sales scripts in persuading potential customers and well as existing clients to purchase the company’s products

Describes products, responding to questions and clarifications

Securing the sale of the products as well as gathering personal information and credit card information of the client assuring them of confidentiality

Animal Clinic of Vinnings

Destination: Receptionist

Duration: 2007-2010

answer telephone, screen and direct calls

take and relay messages

provide information to callers

greet persons entering organization

direct persons to correct destination

deal with queries from the public and customers

prepare letters and documents

receive and sort mail and deliveries

schedule appointments

maintain appointment diary either manually or electronically

tidy and maintain the reception area

Teach Charter High 2009

Georgia Perimeter College 2010

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