Sandra Donovan
San Marcos, CA ***** 760-***-****
njt4ge@r.postjobfree.com
OBJECTIVE
To obtain a position where I can utilize my experience, skills, and recent training.
SKILLS
• Data Entry • Insurance Verification • Medisoft Billing Program
• Appointment Scheduling
• Microsoft Office ’03-‘10
• GroupWise software • Excel
• WordPerfect 5.1-7.0
• Medisoft application • Medical Terminology
• Lotus 1-2-3
• Billing and Collection
• Typing & 10-Key
• Bilingual – Spanish
• Telephone Techniques • Ins. Carrier Guidelines
• Lytec 2011 • Medico legal Issues
• Lytec MD
EXPERIENCE
Vista Family Health Center, Vista, CA 05/12 – 09/2012
Medical Biller – Volunteering
Duties Included: Cash Postings, Enter Electronic and Paper Format Claims for Medi-Cal, Medicare, and Commercial Payers, Collection Calls, Verify Eligibility and Benefits, Review Explanation of Benefits and Super Bills, Follow up on Claim Status, Correct Claims and resubmit them, Run Aging and Patient reports, Navigate through several payer websites and also Gateway EDI Clearing House.
Lincoln Financial Group Carlsbad, CA 09/10-12/11
Senior Sales Specialist
Duties Included: Assisted Sales Representative on a one-on-one basis, Prepared Write-Ups for Large Groups, Prepared Proposals, worked directly with Home Office Personnel to solve billing and collection issues, Enroll New Employees, Terminations, Ordering 5500’s.
Mutual of Omaha, New York City, NY 11/07-09/10
Sales Assistant
Duties Included: Assisted Policyholders on Billing, Claims, and Enrollment Procedures, Worked with Home Office to resolve billing and collection issues, processed RFP’s from Brokers, Consultants, and Agents.
First Reliance Standard Life Insurance Company, New York City, NY 08/02-11/07
Insurance Administrative Coordinator/Insurance Administrator 3
Duties Included: Performed and/or Delegated Duties of the Insurance Administrator, Focused on Presale, Participated in Hiring Process and Provided Training, Rated all lines of coverage’s, and Generated and Wrote up Large Quote Requests.
Intelitran/Advanced Transportation, Miami, FL 05/97-08/02
Office Manager
Duties Included: Performed all Human Resource functions for 50 employees. Managed Payroll for 50 employees on a weekly basis; prepared the invoicing and billing, handled all transactions in the sale of vouchers for client fares.
EDUCATION
Universal Schools & Colleges of Health & Human Services ~ San Marcos, CA 04/2012
• Medical Billing and Coding – Certificate of Completion
• Externship completed 04/2012
• National Certified Insurance & Coding Specialist, NCICS 08/2012
• Interboro Institute, New York City, NY - Associates Degree 04/1988