Customer Service Sales
Resume:
MARCUS D POLK
HOUSTON, TX 77095
njqw8g@r.postjobfree.com
Career Objectives
Trying to find a stable career
Work History
National Merchandising
Nov.09,2011- Present (temp)
While stocking shelves and building displays is often done when
the product is delivered, it is increasingly a separate activity
from delivering the product. In grocery stores. Product
categories where this is common are Beverage (all types,
alcoholic and non-alcoholic), packaged baked goods (bread and
pastries), magazines and books, and health and beauty products.
For major food manufacturers in the beverage and baked goods
industries, their merchandisers are often the single largest
employee group within the company
Set and Service Resources
Oct. 23, 2011-Present (temp)
Merchandiser
Responsible for safe, accurate and efficient receiving and
stocking of in
bound freight. Greet customers in a friendly, professional
manner and provide quick,
responsive customer service. Stocks shelves, refills displays
and overall recovery and proper recovery of department. Load,
unload and move heavy, bulky products following company safety
policy. Engage every work day with communication tools for the
purpose of accurately planning, reporting, and reviewing work.
Footprint Retail Service
Oct. 10,2011-Present
Merchandiser
Profiling and/or re-profiling. Move shelves to different
positions. Move pegs to different positions. Labeling. Label per
the plan o gram. Pull price labels from perforated sheets and/or
shelf channels and peg hooks. Place labels on shelf channels or
on peg hooks at various heights. Sorting and distribution of
merchandise. Stock new merchandise. Reposition merchandise per
the new labels. Place merchandise on shelves and/or pegs. Place
extra merchandise and/or discontinued merchandise in labeled
totes. Installation of security fixtures (if applicable). Attach
security devises on floor models .Attach security devises to
merchandise. Attach security devises to shelving units
Cross Mark Inc - Houston, Texas
Jul 23, 2009 - Oct 06, 2009
Merchandiser
Performs stores/tasks in efficient/cost effective manner.
Accurately reports all completed retail tasks via the
appropriate
designated systems on the day the work is performed.
Engage every work day with communication tools for the purpose
of
accurately planning, reporting, and reviewing work.
Provided excellent customer service and to develop a
professional
working relationship with store management, associates and other
merchandising companies to effectively meet company and client
objectives.
The Scotts Company - Houston, Texas
Feb 21, 2009 - May 11, 2009
Merchandiser
Responsible for safe, accurate and efficient receiving and
stocking of in
bound freight. Greet customers in a friendly, professional
manner and provide quick,
responsive customer service. Stocks shelves, refills displays
and overall recovery and proper recovery of department. Load,
unload and move heavy, bulky products following company safety
policy.
Hines Horticulture - Richmond, Texas
Feb 22, 2008 - Jun 20, 2008
Merchandiser
Management and Care of Home Depots Gardening Facilities
Ensures that all Federal, State, and Company regulations and
standards
were met. Perform work in an efficient manner and maintain
productivity standards.
Assists customers in locating product and answering product
questions.
Work efficiently and comply with established production
standards.
Club Takeover - Houston, Texas
Feb 07, 2002 - Dec 13, 2007
Manager
Managed staff and employees at an after hour club.
Provided excellent customer service following company safety
policy.
Opened and closed club maintaining an accurate cash balance.
Diamond Shamrock - Houston, Texas
Feb 23, 2002 - Jun 14, 2004
Asst. Manger
Provided superior customer service and driving sales and margin
in
alignment with the financial plan of the retail store.
Controlled and monitored overall store expenses, and ensuring
that all
corporate financial and merchandising standards are maintained
and
enforced. Oversee the overall safety, security, supervision,
training, mentoring,
and scheduling of all assigned personnel, as well as any other
duties as
assigned.
Education
Nov 2007 - Aug 2009 Penn Foster - Scranton, Pennsylvania
Education Level: High School Diploma/GED
GPA: 3.0
Graduated: Yes
Training
Oct 06, 2009 - Oct 27, 2010 TEXAS BARBER COLLEGE
BARBERING
Status: Enrolled
Occupational Experience
Demonstrators and Product Promoters ( 1 yrs 0 mos )
Customer Service Representatives ( 1 yrs 0 mos )
Hotel, Motel, and Resort Desk Clerks ( 0 yrs 0 mos )
Stock Clerks and Order Fillers ( 1 yrs 0 mos )
Stock Clerks, Sales Floor ( 1 yrs 0 mos )
Stock Clerks- Stockroom, Warehouse, or Storage Yard ( 1 yrs 0
mos )
Order Fillers, Wholesale and Retail Sales ( 1 yrs 0 mos )
Truck Drivers, Light or Delivery Services ( 0 yrs 0 mos )
1. Communicates with base or other vehicles using telephone or
radio.
Training only
2. Drives truck, van or automobile with capacity under 3 tons to
transport materials, products, or people. 1 to 2 years
3. Loads and unloads truck, van, or automobile. Less than 1 year
4. Maintains records such as vehicle log, record of cargo, or
billing
statements in accordance with regulations. Less than 1 year
5. Performs emergency roadside repairs. Less than 1 year
6. Presents billing invoice and collects receipt or payment. 1
to 2
years
Laborers and Freight, Stock, and Material Movers, Hand ( 1 yrs 0
mos
)
Packers and Packagers, Hand ( 1 yrs 0 mos )
Material Moving Workers, All Other ( 1 yrs 0 mos )
Computer Skills
Typing Speed: 29 Words Per Minute
Language Skills
English - Excellent ( Read Write Speak)
Driver's License
Class C - Standard Driver's License
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