PROFESSIONAL SUMMARY

** ***** ********** ** *** IT industry. Strengths are in all phases of Project Management, Security, Business Analysis, Training, Risk/Issue Management, Requirements Gathering, Testing, Technical Writing, and Training. Team driven, do not mind helping out in other areas, organized, and always have a sense of urgency when working on a project. Enjoy new challenges and learning new technologies.

TECHNICAL EXPERIENCE

Software/Databases: MS Office, MS Project, SAP, Clarity, Open Workbench, HP Quality Center, Quick Test Professional, Visio, InfoPak

Methodologies: Project Management on Large Projects (Waterfall, Agile), Business Analysis, Disaster Recovery, Quality Assurance, Risk Management, Testing, Technical Writing, SDLC, Six Sigma

PROFESSIONAL EXPERIENCE

WALMART, BENTONVILLE, AR

Sr. Project Specialist – August 08 to July 2011

• Project Manager on the SUMD/GPI (Store Unique Markdown/Global Pricing) Integration Project for Canada, China, Japan, Mexico, and the United Kingdom. This project was run in an Agile/Iterative format.

• Sr. Project Specialist on Assortment Management (Apparel) for George in the United Kingdom. This was a very large project and very visible to upper Management.

• Sr. Project Specialist on Size Profiling for Assortment Management (Apparel) for George in the United Kingdom.

• Sr. Project Specialist on Integrations for Assortment Management (Apparel) for George in the United Kingdom.

Responsibilities:

• Working closely with Customers both locally and globally.

• Project Deliverables in accordance with the ISDLC.

• Project Scheduling.

• Cost Allocations.

• Resource Planning and Allocations/ETC’s.

• Issues and Risk Management.

• Change Control Management.

• Monitoring IRR/NPV for the Merchandising VP for all projects.

• Contract Management for the Merchandising VP for all projects.

• Project Reviews for the Merchandising VP for all projects.

• Executive Summaries and Presentations to upper Management on personal projects.

Adhoc Projects:

• Clarity Mentoring.

• Sending out Clarity Tips and Tricks to our VP area (Merchandising).

• Demonstrating tools being introduced to the company. HP Quick Test Professional, Clarity, Open Workbench, InfoPak.

• Setting up classes for Project Planning creating a WBS and ROM’s.

• Started week departmental management meetings showing the value of correct time sheet tracking in Clarity.

Special Classes:

• Dale Carnegie

• Birkman

• Project Management College (PM 101 and PM 201)

• Lean Sigma White Belt

• Fierce Conversations

• One Minute Leadership

Awards:

• 2010 Year Beginning Meeting, Global Promotions for Clarity help.

• Crashing Through Award – Dale Carnegie

• Breakthrough Award – Dale Carnegie

Community Service:

• Local Children’s Home

• Local Boys and Girls Club

• Children’s Miracle Network

• Meals on Wheels

SPRINT, OVERLAND PARK, KS

Project Manager 1 – July 07 to February 08

Handle disputes with major vendors, dealing with millions of dollars per day to ensure the company saves money. Work closely with Finance. Input on implementation of new billing system. Financial reporting to upper management.

MERIDIAN IQ (ADDECO) Overland Park, KS

Temp Assignment March 07 – June 07

• Contracts Administration of Transportation Security Agreements for Indirect Air Carriers.

• Confirmation of SCAC codes for carriers which were to be used as a billing flag in the new system.

• Zip Code mapping to all pick up/delivery locations nationwide and in Canada.

1099 Consultant, March 05 – March 07/Various Clients

1. Project Management for Retail Foods Seller and Distributor for new Order Processing System.

2. Business Analysis Setting up New Sites for Tax Preparation Firm.

Responsibilities Overview for above clients:

• Prepared Application Enhancement Specification documents. Analyzed and revised existing

system logic difficulties and documented as necessary

• Worked with end users to identify business requirements. Worked closely with Project Manager to discuss assignments and project issues.

• Assisted in research and fact-finding to develop/modify information systems.

• Launched the business requirement collection approach based on the project scope.

• Collected and evaluated business requirements, functional specifications, project schedules, documentation and test plans.

• Scheduled and tracked progress for team members of project through completion.

Technologies: Microsoft Project, Excel, SQL Environment, Word, Manufacturing, Distribution, Testing, QA, Risk Management

GE INSURANCE SOLUTIONS, Overland Park, KS

Business Analyst, Dec 03 – Sep 05

• Training

• Business Analysis during Blueprint phase of a new SAP cutover system.

• The functional team consisted of approximately 12 people.

• Once requirements were gathered we into the Realization phase where we started working with the developers who were to customize SAP to meet the requirements needed for the business.

• Functional areas were Accounts Payable, Accounts Receivables, Currencies, Consolidations, Closing, Manual Journal Entries, SSS (an add-in for AP and AR), Fixed Assets, Treasury, Income Tax, North American Statutory Reporting, Global Closing, Reporting for Europe and Asia, SEC Reporting and Inter Company.

• The goal of the project was to make one global Chart of Accounts financial system where the company world wide set up everything in the same manner, with the exception of those items at affect the separate countries which were unique to them (i.e. VAT reporting, North America Statutory Reporting, etc.)

Responsibilities:

• Researched/gathered information regarding business problem/opportunities.

• Worked extensively on Risk Management, Risk Mitigation, Change management and Project Management.

• Defined which systems were going to be shut down and which ones would be added onto the SAP system.

• Prepared the Requirement document for the application based on business user information.

Technologies: SAP, Clarity/NIKU

Project Administrator, Dec 03 – Sep 05

• Finance Reengineering for development of a Global Accounting program in SAP (FI Module).

• This was a worldwide project covering the US, Munich, Copenhagen and India using the ASAP methodology.

Responsibilities:

• Handled General Ledger and Global Template project plans, issues, metrics.

• Scheduling, Timesheets, Organizing, Appointments, Developing and Administering Plans

• Tracked Configuration documents, FRICE objects and Business Process Procedures (BPP’s).

• Prepared BPP’s and associated unit testing.

• Owned the Master Transaction List (MTL) and roles/positions to correlate within SAP for security. Set everything up for basis engineers to put into SAP for the production system.

• Worked with functional teams on gathering and refining SOD’s.

• Participated in Integration Testing (using Mercury Test Director and Mercury Quality Center, the interactive recording test tool.

• Prepared and monitored Task Order Addendums (Purchase Requisitions) for main project vendor. Participated with the configuration of currencies in SAP.

• Helped with presentations and Visio flows.

• $65 million dollar project.

Technologies: Visio, SAP, Mercury Test Director, Mercury Quality Center

SPRINT PCS – INFORMATION TECHNOLOGY, Overland Park, KS

Business Analysis/Project Administrator, June 03 – Sep 03

Responsibilities:

• Co-Administered the project portal on intranets.com.

• Set up meetings and met with senior executives at Sprint (PCS, LTD, GMG) for input into requirements/strategies towards the One Sprint initiative.

• Monitored the project plan and issues.

• Handled logistics for the group.

• Took meeting minutes at group meetings.

• Aided with overflow deliverables work.

Technologies: Web Portal, Intranet

HALLMARK – PROJECT DELIVERY I/T, Kansas City, MI

Project Manager, May 02 – Jul 02

Responsibilities:

• Brought the project into sync for final installations.

• Defined implementation tasks.

• Gathered and track issues, action items and deliverables.

• Prepare Deployment Project Plan for remaining sites.

• Held meetings as needed to stay on top of task dates.

Technologies: SQL, Microsoft Project, Excel, RF

Business Analysis /Project Manager/Interim I/T Analyst, May 02 – Jul 02

Responsibilities:

• Pre-Scoped project requirements with the business and prepared the initial project plan/tasks for the project initiation phase for the Finance business and I/T sides.

• Updated the Statement of Work.

• Set up meetings to gather reporting requirements, scope, approaches, solutions, impacted systems and high level estimates.

• Defined resource requirements and tasks.

• Defined and tracked statuses, issues, risks, dependencies, constraints, skill sets, action items, etc. Prepared meeting minutes.

• Set up project directory for the business and I/T sides. Performed PI Exit Criteria Quality Assurance

Technologies: Quality Assurance, Microsoft Project, Excel

SPRINT NIS/ION, Overland Park, KS

Project Manager Test Planning – May 01 – Nov 01

Responsibilities:

• Worked on Sprint ION software development projects in NIS Test Planning.

• Planned the test approach, established Core Team members and meetings, wrote detailed test plans, determined the testing environments, defined users and test execution methods and used their Work Breakdown Structure (WBS).

• Worked closely with Product Development Managers and other Testing Divisions to ensure schedules were met.

Technologies: Test Plans, Mercury Test Director

SPRINT PCS, Lenexa, KS

Project Manager – Sep 00 – Mar 01

Responsibilities:

• Set up multiple Project Plans, resource tracking and input, member of team meetings, tracked weekly status reports, monitored risks, issues and dependencies, Prepared Payment Authorizations and Purchase Requests on Projects in excess of $1.2 million.

• Handled procurement for wireless lab environment for prototyping and testing.

• Worked on budgets for 2001 - 2003.

YELLOW FREIGHT, Overland Park, KS

Technical Writing, Sep 99 – June 00

• For ISO certification

HALLMARK - KCMO, Kansas City, MO

Implementation Stage Manager – Jan 99 – Jun 99

• Set up Project Plan for the Business (Purchasing) Side and the I/T Side for the MRO Phase III Project.

• MRO was for Maintenance, Repair and Operations, to get one Vendor to handle all supply/parts orders.

• Aside from setting up the Master Project Plan in Microsoft Project, also set up all the I/T Project Plans in accordance with the Life Cycle.

• Authored all applicable deliverables.

• Identified all user's and PC's/Mac’s (approximately 273) to be converted (either manually due to out of date systems or to be blasted via the Microsoft SMS system).

• Was a part of the I/T test team to implement Microsoft Project 98' as a standard and verify the need to use the E-Mail/Intranet/Internet feature for tracking tasks.

• Prepared a $1,400,000 Project Plan for the RF (Radio Frequency)

• Inventory System that was yet to be approved. It is to be installed in 11 locations, including Canada and Mexico

INDEPENDENT DATA SERVICES, Los Angeles, CA, Big Bear Lake, CA Dec 83 – Dec 98

Owner

• Task - See indented jobs below for details, which were performed under Independent Data Services. All jobs are within the dates above.

TEXTURED COATINGS OF AMERICA, Los Angeles, CA

Technical Writer

• Prepared 3 reference manuals and specification sheets for a Generic, SEARS and AMRI, in Texas who used the client’s products - most commonly known as TUFF GUARD 99.

BANK OF AMERICA, Costa Mesa, CA

Project: Mortgage Asset Securities Services (Mass)

Project Manager

• The Bank had spent millions on a PC based program.

• It was way over the projected cost.

• The goal was to find a more cost-effective system.

• Penalties on over $1.6 billion per month were crucial to mitigate and reduce any possible risk exposure.

Project: Business Disaster Recovery Plan (BDRP)

Business Analysis/Project Manager

• The goal was to have a "hot site" relocation set up in the event that someone walked up to the building and could not get in.

• The "hot site" facility was to be available within 24 hours and handle itself for a period of three months.

• It was to be fully equipped with all hardware/software/supplies for normal operation.

• We met with all Business Units to gather all requirements needed to duplicate their environment in an off–site location.

• Non-Critical staff was weeded out.

• Had to set up all policies and procedures into place with step-by-step job procedures so temporary/new employees would be able to perform specific job functions.

BEAR VALLEY COMMUNITY HOSPITAL, Big Bear Lake, CA

Risk Coordinator

• Prepared the Hospital wide Illness and Injury Prevention Program to comply with Cal OSHA standards.

• Wrote the Hospital's Quality Improvement Plan.

• Performed Quality Assurance/Risk Management Assessments to update with JCAHO standards. Brought Forms, Workflows and Charts up to date for Nursing Case Management.

• Made hardware/software recommendations for upgrades.

RACE TIMING SYSTEMS (RTS), Big Bear Lake, CA

Technical Writer

• Wrote on-line help for the NORBA Bike Racing Tracking System.

ADVANCED SYSTEMS AND PROGRAMMING, Los Angeles, CA

Technical Writer

• Documented the PRIMO Camera Inventory and Reservation System for Panavision from the software developed by ASP

QUOTRON SYSTEMS, Los Angeles, CA

Desktop Publisher

• Updated forms for company to order various investment services the company provided.

METROPOLITAN LIFE, Los Angeles, CA

Desktop Publisher

• Prepared Bag Flows for documentation of insurance mainframe software system.

AXYAL/SODETEG TAI/BECHTEL, Los Angeles, CA

Project Manager

• Prepared Deliverables based on past projects of Sodeteg Tai for the Los Angeles Metro Rail SCADA project which covered six stations in downtown Los Angeles.

• Responsible for preparing over 90 deliverables, schematics and flow charts for Bechtel.

• Attended meetings with Bechtel.

Project: Radio Substation, Telephone Subsystem

• Public Address System, Closed Circuit TV Subsystem, Cable Transmission Subsystem, Fire/Emergency/Intrusion System, Gas and Seismic Subsystem, RCC System, Power Subsystem, 3 EMC Control Plan, Installation Plan, System Test Plan, Quality Control and Assurance Program, Floor Plans, Common Drawings, Interface Data Sheets, Course Outlines, Relay Rack Detail and Console Equipment

WANG, Los Angeles, CA

Technical Writer

• Wrote Northrop's Defense procedures manual from a program written in PACE on the WANG computer system.

• Software development and documentation was in unison so it was very challenging.

MEDICAL DIGITAL TECHNOLOGIES, Van Nuys, CA

Technical Writer

• Documented the company's Medical Billing Program developed on the ALTOS computer system.

• Partitioned a PC with AMOS (the ALTOS operating system) and DOS so could switch back and forth to document the manual.

CORDATA, Westlake, CA

Technical Writer

• Documented the Cordata Intellipress Xerox Ventura Publisher's Reference Guide for the company's turnkey desktop publishing system.

Award: Society of Technical Communications Achievement Award

CCP PINKERTON, Van Nuys, CA

Technical Writer

• Wrote Policies and Procedures guide for company.

• Wrote Personnel Tracking and Uniform Inventory Program.

DSSI DATAFIT, Los Angeles, CA

Technical Writer

• Wrote the Show Accounting User's Manual for Film and TV Accounting.

MICOM, Simi Valley, CA

Technical Writer

• Wrote 5 modem manuals for PC and Rack mount use.

EPSON AMERICA, Torrance, CA

Software Quality Assurance Engineer - Team Leader

• Tested all products produced by Vendors for EPSON computers, laptops and printers.

• Wrote test plans, verified integrity against documentation and tracked "bug" levels, reported to upper management, worked with Vendors and internal documentation department to fix problems.

• Worked in CPM, TPM and MS-DOS environments.

• Did all test plans by hand and used dBase for tracking.

ABC-TV, Century City, CA May 78 – Dec 83

Contracts Administrator

• Contracts Administrator/Assistant Department Manager for a staff of 22.

• Handled all Projects in Development through to production for East and West Coasts (over 250 at a time), handled all credit information and arbitration for the Director's and Writer's Guild of America, Handled Close-Out Agreements, Handled all Talent and Director's Contracts for General Hospital.

EDUCATION

Moorpark College, Moorpark, CA

UCLA Extension, West Los Angeles, CA

University of Sydney, Australia (Project Management)

Contact this candidate