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Customer Service Manager

Location:
Austin, TX, 78749
Salary:
25,000 per year
Posted:
December 13, 2010

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Resume:

KARIN VOORHIES

**** ***** *** *******

Austin, TX 78749

512-***-****

WORK OBJECTIVE & SKILL SET: After attempting to start my own business, I am happily looking to re-enter the work force. In addition to having my own business, I have several years experience as a volunteer in Austin’s academic and business/entertainment community (Volunteering at my children's elementary school in the library and classroom; SXSW, ACL Festival & Austin Music Awards). My paid work history demonstrates experience in a diversity of environments. I operate well under stress (literally and figuratively), communicate clearly, and am both self-reliant and highly motivated.

PAID WORK EXPERIENCE:

2009-2010 SELF EMPLOYED

Personal Concierge for a family in Austin, Texas

2007-2009 DO YOUR BIZNESS CONCIERGE SERVICES

Owner/Operator, Austin, Texas

Errands, Shopping, Organization and Assistance of any kind for both individuals and businesses.

1993-1997: SURGICAL/OPERATING ROOM TECHNOLOGIST

Bailey Square Surgery Center, Austin

Served as a member of the surgical team in the operating room. Initiated case preparation,

anticipated the needs of the surgeon, and assisted in surgical and non-surgical procedures. In

addition to general knowledge of anatomy, physiology and pharmacology, the job required a

ability to work with both patients and members of the scrub team, make ethical and practical

decisions under pressure, and communicate those decisions quickly and effectively.

1990-1992: CLERK, NEW LOAN DEPT.

Lumberman’s Investment Corporation, Austin, TX

Verified note payments and calculated escrow payments. Disbursed funds for FHA, VA, and

conventional loans. Job required working with various banking computer programs and an ability

to organize and process a high volume of consumer and company files.

1989-1990: SALES COORDINATOR

Highland Foods Company, Austin, TX

Coordinated sales and distribution of food product/s to major accounts. Managed six

merchandisers in three states. Forecasted sales for production and provided customer service.

1985-1989: COMMERCIAL LOAN SERVICING SPECIALIST

First Heights, F.S.A., Houston, TX

Maintained computerized commercial loan accounting and tracking system. Posted payments to

computer system, prepared ledgers, maintained files, and corresponded with customers.

1983-1985: RECEPTIONIST/SECRETARY/BOOKKEEPER

J.W. Witten Investments, Houston, TX

Coordinated accounts payable and data processing for three corporations, maintained amortization

schedules, processed bank reconciliations, and provided bookkeeping services. Served as

secretary to the Administrative Assistant, Investment Manager and Property Manager.

1982-1983: KELLY TEMPORARY SERVICES, Houston, TX

2/82-7/82: PAYROLL CLERK, Addington Personnel Houston, TX

1980-1981: CASH MANAGEMENT CLERK, Service Corporation International, Houston, TX

EDUCATION: School of Surgical Technology, Austin Community College (1994)

G.C. Scarborough High School, Houston, TX (1980)



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