Customer Service Manager
Resume:
KARIN VOORHIES
Austin, TX 78749
WORK OBJECTIVE & SKILL SET: After attempting to start my own business, I am happily looking to re-enter the work force. In addition to having my own business, I have several years experience as a volunteer in Austin’s academic and business/entertainment community (Volunteering at my children's elementary school in the library and classroom; SXSW, ACL Festival & Austin Music Awards). My paid work history demonstrates experience in a diversity of environments. I operate well under stress (literally and figuratively), communicate clearly, and am both self-reliant and highly motivated.
PAID WORK EXPERIENCE:
2009-2010 SELF EMPLOYED
Personal Concierge for a family in Austin, Texas
2007-2009 DO YOUR BIZNESS CONCIERGE SERVICES
Owner/Operator, Austin, Texas
Errands, Shopping, Organization and Assistance of any kind for both individuals and businesses.
1993-1997: SURGICAL/OPERATING ROOM TECHNOLOGIST
Bailey Square Surgery Center, Austin
Served as a member of the surgical team in the operating room. Initiated case preparation,
anticipated the needs of the surgeon, and assisted in surgical and non-surgical procedures. In
addition to general knowledge of anatomy, physiology and pharmacology, the job required a
ability to work with both patients and members of the scrub team, make ethical and practical
decisions under pressure, and communicate those decisions quickly and effectively.
1990-1992: CLERK, NEW LOAN DEPT.
Lumberman’s Investment Corporation, Austin, TX
Verified note payments and calculated escrow payments. Disbursed funds for FHA, VA, and
conventional loans. Job required working with various banking computer programs and an ability
to organize and process a high volume of consumer and company files.
1989-1990: SALES COORDINATOR
Highland Foods Company, Austin, TX
Coordinated sales and distribution of food product/s to major accounts. Managed six
merchandisers in three states. Forecasted sales for production and provided customer service.
1985-1989: COMMERCIAL LOAN SERVICING SPECIALIST
First Heights, F.S.A., Houston, TX
Maintained computerized commercial loan accounting and tracking system. Posted payments to
computer system, prepared ledgers, maintained files, and corresponded with customers.
1983-1985: RECEPTIONIST/SECRETARY/BOOKKEEPER
J.W. Witten Investments, Houston, TX
Coordinated accounts payable and data processing for three corporations, maintained amortization
schedules, processed bank reconciliations, and provided bookkeeping services. Served as
secretary to the Administrative Assistant, Investment Manager and Property Manager.
1982-1983: KELLY TEMPORARY SERVICES, Houston, TX
2/82-7/82: PAYROLL CLERK, Addington Personnel Houston, TX
1980-1981: CASH MANAGEMENT CLERK, Service Corporation International, Houston, TX
EDUCATION: School of Surgical Technology, Austin Community College (1994)
G.C. Scarborough High School, Houston, TX (1980)
Contact this candidate