Customer Service Medical

Stephanie Flores

***** ******* ***

Murrieta, Ca 92563

Cell 760-***-****

*********@*****.***

Objective:

To achieve a rewarding position in a medical office, where my positive attitude will be applied into my work ethics, while excelling professionally.

Communication Skills:

Fluent in Spanish and English

Qualifications: Clinical: Administrative:

Venipuncture Microsoft Windows

Injections Typing

Vital Signs Filing

Capillary punctures Charting

Drug Calculations Insurance Billing

EKG/ECG Book Keeping

Throat Culture Medisoft

Urinalysis Excel

Inventory/Stocking Customer Service

Wound Cleaning Appointment Scheduling

Sterile techniques Transcriptions

Surgical Instruments/Tray Terminology

Physical Therapy ICD 9/CPTs

Allergy Testing Insurance Benefits

Ear Lavage Referrals

Education:

Everest College

Grad. Honors, Perfect Attendance

July 2009

Paloma Valley High School

Diploma

Grad, May 2008

Awards/Certifications:

Perfect Attendance, Honor Roll, HIPPA, OSHAA

Work Experience:

CMS Circuit Solutions

Receptionist/ Customer Service

Answering multi-lined phones, fax, copy, and greeting customers. March 2007-Febuary 2009

Asthma And Allergy Medical Group

Back Office M.A.., Assist in Billing

Allergy testing, Pft, Vitals, Confirming Meds, immunotherapy injections,

Verifying eligibility and benefits.

July 2009 - November 2010

CONTINUED WORK EXPERIENCE …

Sun City Medical Center

Receptionist and Back Office

Scheduling appointments, answering multi-line phone, triage Urgent care line,

Verifying ins. Collect co pays, making charts, medical records, vitals, verifying

Medications, wound care, EKG, ear lavage, Vaccines, referrals, sterilizing, ok

Medications, call patients with lab or radiology results, ultrasound and cardio test results,

Giving Dr. orders to Right IPAs.

November 2010 – August 2012

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