Customer Service High School

Location:

Salary:

Open

Posted:

June 25, 2012

JOSHUA BROOKS

***********@*****.***

Objective: Seeking a position where I can utilize my education and work experience

Employment History:

Career Education Corporation (June 2008 – December 2011)

Inquiry Response Coordinator - Team Lead

Job Summary:

Screened potential students for our admission department

Directed prospective students to the appropriate admissions advisor based upon the qualifying answers that are received from the inquiry

Acted as a liaison between students and the admissions department

Conducted outbound calls to prospective students

Conducted roughly 250 to 300 outbound calls a day

Accomplishments:

Numerous Certificates of Appreciation for of excellent customer service

United States Marine Corps (August 2003 – August 2007)

Motor Transport Vehicle Operator - Corporal of Marines

Job Summary:

Operated passenger and cargo carrying heavy armored wheeled vehicles

Trained subordinates in their jobs and basic military skills

Trained to adapt and overcoming many different situations

Was held accountable for the actions of my team

Enforced the standards of military and physical appearance

Ensured supervision, control, and discipline of subordinates

Assisted in personal and professional development of fellow Marines

Maintained serviceability, accountability, and readiness of assigned arms and equipment

Accomplishments:

Two Humanitarian Service Medals for my participation in Operation Tsunami Relief in Indonesia and Sri Lanka in December 2004 and May 2006

Good Conduct Medal for excellent behavior during my time in the Marines

Meritorious Mast Certificate for leading over 200 conveys in Iraq (August 2007)

Honorable discharge in 2007

Received dozens of group awards during my two combat tours during Operation Iraqi Freedom

Education:

College of DuPage, Glenn Ellyn, IL (December 2007 - December 2009)

General Studies Courses

Glenbard North High School, Carol Stream, IL (June 2000 – June 2003)

High School Diploma

References: Available upon request