Customer Service Electrical Engineer

*** **** ******, *******, ** *****

802-***-****

Kenneth L. Bates **************@*****.***

Work Experience 2006-Present Omya Inc.

Florence, Vermont

Electrical Engineer, Lead Operator. Duties included:

• Electrical Tech Support

• Operation of Control Room

• Supervising Electricians & Mill Operator's

• Tech Support For Instrumentation

• Complete Knowledge of Wiring Blueprints/Schematics

• Budget Management

• PLC /Loop Sheets/SAP Trained

• Hiring & Supervision of Sub-Contractors

• HVAC

2004-2006 The Ramada Inn (Waterford Hotel Group)

Rutland, Vermont

Chief Engineer. Duties included:

• Scheduling employees for shifts

• In charge of day-to-day maintenance of the hotel

• Electrical/Plumbing/Carpentry work

• Scheduling sub contractors

• Billing & Customer Service

• Plowing/Sanding & Winter Maintenance

• Pool Maintenance

• Landscaping

• Preventative Maintenance

• On-Service Calling

• Pool Maintenance

• Complete Room/Bathroom Renovations

• HVAC

2002 - 2004 Hawk Inn & Mountain Resort

Plymouth, Vermont

Director of Property Services. Duties included:

• Scheduling employees for shifts

• In charge of day-to-day maintenance of resort

• Electrical/Plumbing/Carpentry work

• Scheduling sub contractors

• Billing & Customer Service

• HVAC, Pool Maintenance, Landscaping

• Preventative Maintenance

• Plowing/Sanding & Winter Maintenance

Education Worcester State College

Worcester, Mass

B.A. Business Management

A.A. Electrical Engineering

Rutland High School

Rutland, Vermont

Academic Diploma

Technical • Excellent Customer Service Skills

& Personal Skills • Excellent Driving Skills & Record,

• Microsoft Office, Experience on both

MacIntosh & PC computers

• Electrical License

CERTIFICATIONS:

Arc Flash (NFPA 70E)

Electrical Safe Work Practices (NFPA)

GE Motor Management Relays (GE)

Substation Maintenance (AVO)

Micromotion Flow Systems (Micro)

ABB Drive Training (ABB)

Fire Extinguisher Training

Fire Rite Fire Alarm Systems

First Aid Training

Overhead Hoist & Lift Training

Skid Steer/Loader Operator Training

General Pneumatics and Hydraulic Training

5S Work Space Management

Cimplicity Graphic Systems

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