Customer Service Management
Resume:
Jessie M. Fields
Prattville, AL 36067
**************@*****.***
OBJECTIVE
To apply my leadership, education and office management skills in a challenging position with a growing company.
EDUCATION
Virginia College Birmingham, AL
Associate of Science Degree in Administrative Office Management
Graduation December 2011
President and Dean’s Lists
GPA - 3.52 / 4.0
KEY SKILLS AND QUALIFICATIONS
• Works well with others
• Typing 40+ wpm
• Leadership and managerial skills
• Provides good customer service
• Excellent written and oral communication skills
• Punctual
• Great people skills
• Excellent computer skills with MS Office Word, Excel, Publisher, and PowerPoint
WORK EXPERIENCE
05/2006 – 05/2011 Self Employed Prattville, AL
Private Duty Sitter
• Cooked, cleaned and assisted patient with day to day tasks
• Maintained medical records, set appointments and handled cash
02/2006 – 04/2006 Harlem Sprague Prattville, AL
Animal Technician
• Provided habitat for different species of mice and rats
• Worked in teams to fill and ship orders
01/2005 – 06/2005 Sonic Drive Inn Restaurant Prattville, AL
• Controlled and reconciled cash drawer
• Took and processed customer orders
• Handled customer service problems
REFERENCES
Furnished upon request
Jessie M. Fields
1526 Co. Rd. 43
Prattville, AL 36067
**************@*****.***
OBJECTIVE
To apply my leadership, education and office management skills in a challenging position with a growing company.
EDUCATION
Virginia College Birmingham, AL
Associate of Science Degree in Administrative Office Management
Graduation December 2011
President and Dean’s Lists
GPA - 3.52 / 4.0
KEY SKILLS AND QUALIFICATIONS
• Works well with others
• Typing 40+ wpm
• Leadership and managerial skills
• Provides good customer service
• Excellent written and oral communication skills
• Punctual
• Great people skills
• Excellent computer skills with MS Office Word, Excel, Publisher, and PowerPoint
WORK EXPERIENCE
05/2006 – 05/2011 Self Employed Prattville, AL
Private Duty Sitter
• Cooked, cleaned and assisted patient with day to day tasks
• Maintained medical records, set appointments and handled cash
02/2006 – 04/2006 Harlem Sprague Prattville, AL
Animal Technician
• Provided habitat for different species of mice and rats
• Worked in teams to fill and ship orders
01/2005 – 06/2005 Sonic Drive Inn Restaurant Prattville, AL
• Controlled and reconciled cash drawer
• Took and processed customer orders
• Handled customer service problems
REFERENCES
Furnished upon request
Contact this candidate