Human Resources Generalist

Martha Smith

Cell: 651-***-**** Email: ******@********.***

SUMMARY OF QUALIFICATIONS

Progressively and more responsibly experienced in Office Management, Human Resources and Legal support. Benefits administration, employee relations, workers’ compensation and unemployment claims management, FMLA and EEO plans and reporting. Bookkeeping and financial management to include payroll processes, AP and AR billing, banking and account reconciliation. Ability to multi-task in fast paced environment.

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EDUCATION

Master of Science in Human Resources Management, GPA 3.9 2008

Capella University School of Business & Technology

Bachelor of Arts in Organizational Management & Communication 1989

Concordia University, St. Paul, MN

CAREER EXPERIENCE

Office Manager(PT), AM PM Limousine Co, MN 01/2009-present

Maintain contractors’ files; Serve as first contact for all customer relations issues; Conduct drivers background and reference checks; Bookkeeping and financial management (monthly invoicing, tax preparation; bank deposits, reconciliation, AR & AP); liaison with outside vendors; prepare correspondence.

Paralegal/Office Administrator, Law Offices of Stephen F. Libby, TN 09/2006 12/2008

Managed a small legal practice, liaison with outside vendors; prepared monthly billings and correspondence; Bookkeeping and financial management (payroll and year-end 1099 tax preparation; bank deposits, reconciliation, AR & AP); Compiled pertinent client information for file opening and maintenance; Provided paralegal support in family, personal injury and work comp litigation-correspondence, pleading drafting and scheduling of meetings, court hearings/reporters and prepared medical records subpoenas and summaries; Reviewed applications, interviewed and recommended candidates for receptionist position; Oriented and trained new receptionist on phones and legal office administrative procedures

Office Manager/HR Administrator, AM PM Limousine Co, MN 08/2003-08/2006

Managed all functions of recruiting from job descriptions development to advertising, screening and interviewing, and new hire orientation; Developed and administered policies and procedures and maintained employee and contractors’ files; Served as first contact for all employee/contractors’ employee relations/grievance issues; Conducted drivers/employees’ interviews and background and reference checks; Bookkeeping and financial management (payroll and tax preparation; bank deposits, reconciliation, AR & AP); liaison with outside vendors; prepared monthly billings and correspondence; Managed Department of Transportation and Department of Revenue-federal, state and workers’ compensation insurance carriers reporting requirements.

Legal Assistant, McGrann Shea Carnival Straughn & Lamb, MN 08/1999-07/2003

Supported attorneys in employee benefits subrogation/intervention, personal injury and workers’ compensation litigation; Revised and updated ERISA benefit plan documents, and prepared and filed amendments and additions; Drafted subrogation intervention documents and pleadings and managed up-to-date dockets; Prepared summaries of claims and communicated with legal personnel, courts and clients regarding litigation status; Prepared and updated reports to clients on claims progress and prepared/submitted for payment personal injury and workers’ compensation contingent invoices; Managed e-filing and client files from opening through closing.

HR Rep/Benefits Administrator, Human Resources Personnel Services, MN 02/1995-07/1999

Provided directions, clarifications and interpretations of HR and benefits policies and procedures for over 350 employees; Managed employee benefits programs-health, dental and life, long and short-term disability, retirement and flexible spending plans; Tracked employee benefits, researched and resolved benefits issues and prepared monthly insurance billings and reports; Ensured COBRA compliance and records maintenance of all qualified active and in-active employees and dependents; Coordinated and conducted open enrollment, new hire and benefits orientations; Communicated with employees and insurance vendors to resolve benefits questions and problems and to ensure proper enrollment.

HR Generalist/Benefits Administrator, Good Neighbors, Inc, MN 07/1992 – 01/1995

Provided directions, clarifications and interpretations of HR and benefits policies and procedures; Management of employee benefits programs for 200 plus employees; Coordinated and conducted open enrollment, new hire and benefits orientations; Communicated with employees and insurance vendors to resolve benefits questions and problems and to ensure proper enrollment; COBRA compliance and records maintenance of all qualified active and in-active employees and dependents.

TECHNICAL EXPERIENCE

Experienced in Microsoft Word, Excel, PowerPoint, Internet Explorer and Outlook, Word Perfect, database management applications (Access, Amicus, Client Profiles, Filemaker Pro, People Soft, ProLaw & WorldDocs)

VOLUNTEER & COMMUNITY INVOLVEMENT

First Responder: provide assistance, support, comfort & follow-up to persons in crises and work with/through community resources to resolve issues.

Health Coordinator: working toward the elimination of health disparities existing in church community through the implementation of healthy activities and education.

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