Client Service Rep

Articulate Account Manager with demonstrated track record for processing and preparing different loans under various programs. I have excellent organizational & communication skills. Also I can insure proper disclosures as required by federal regulatory compliances.

Employment History

JP Morgan Chase May 2007 to present *Senior Account Manager My current position includes managing a variety of loan officer’s approved loans. Reviewing documents and facilitating these loans to the closing department. I correspond with the borrowers and outside vendors to maintain a high level of customer service.

Argent Mortgage Corp. August 2004 to May 2007 * Account Manager My duties included but are not limited to: Acting as a Liaison between broker & agent by expediting loans through the system. Maintain high levels of production quality for investors and be knowledgeable in state specific laws and legislations of the state of Texas.

Encore Credit Corp. March 2003 to July 2004 *Account Manager Responsible for facilitating and expediting loan files through the loan processing system, building relationships with new and existing brokers and processing nonconforming products in Illinois Market

Banc Express/Fundamental Lending February 2001 to March 2003 *Account Executive My job was to increase loan production for the Midwest region and sustain professional relationships. We Marketed nonconforming home loan and equity products.

Copy Rite Printing November 1998 to October 2001 *Customer Service Rep. Develop Orders to meet customer specifications & satisfaction. Prepare printing bids and estimates for various customers. Define commercial printing projects from conception to completion. Coordination of production services within company.

Master Graphic Printing June 1974 to October 1998 *Assistant Production Manager Duties include: Collaborating 4-color printing, synchronizing production services in fast pace environment to ensure customer satisfaction from ground zero to 20.5 million dollars in annual sales.

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