Management Project

LATHA JOHNSON, MBA, PMP

**** **** **** *** ******, OH 43054

Mobile: 614-***-****

Email: *********@*****.***

SUMMARY

Senior Technology Management Professional with extensive experience across technology management and people management. Skilled at managing large-scale, global IT organizations and programs across North America, Europe, and Asian markets through Director/VP roles. Proven track record of cost reduction, streamlining operations and providing enhanced access to business-critical data through innovative, cost effective IT solutions in the financial and Insurance services industry while bringing client service orientation to solving complex business problems. Extensive experience working with senior management and business leads to translate business strategy and goals into IT strategy and deployment. Specialties include:

International IT Leadership

Program/Project Management

IT Organization Management

Business Strategy/Technology Alignment

ERP/Financial Systems (SAP, Oracle, Peoplesoft)

Cloud Computing

Business Partnership on IT Solutions

Infrastructure Management and ITIL

Team Development and Talent Management

PROFESSIONAL EXPERIENCE

ACCESS OHIO – Columbus, Ohio

2011July – present

Technology Director, Technology Services

Responsible for leading the IT department at Access Ohio, a community health care center providing health care services across multiple locations. Its staff includes Physicians, Counselors, Nurse practitioners, Case managers, Therapists, etc., (distributed work force) providing services to patients.

Led the implementation of a cloud based electronic medical records (EMR) system that can be accessed across multiple sites depending upon the staff’s security privileges.

Initiated Proof of Concept to add iPad accessibility to the cloud-based EMR workflow.

Initiated the analysis and discovery phase of integrating the finance and billing as part of the cloud-based offering.

HUNTINGTON NATIONAL BANK – Columbus, Ohio

2010 – 2011

Vice President, SHARED SERVICES, Technology and Conversions

Provided leadership and accountability for the Infrastructure and Shared services.

Delivered IT Shared Service Delivery Model for the Organization.

Responsible for IT Service Delivery for Capital Markets, Treasury, Commercial Banking, Commercial Real Estate, Auto Finance, Credit Admin Operations and Corporate Services, including overseeing all of the Technology and Conversions portfolio, including the management of large programs.

Worked closely with the IT Enterprise Project Management office (EPMO) to ensure that all the projects deliver business value and meet quality and budget requirements. Provided governance and strategic direction to the development and implementation of key programs at the enterprise level portfolio.

Managed vendor relationships, licenses and new software/hardware purchases. Managed weekly architecture review board meetings. I was also responsible for the IT Projects prioritization and I was in the planning and decision making committee for yearly budget planning and preparation.

ACCESS OHIO – Columbus, Ohio

2008 – 2010

Finance IT Director

Oversaw IT and Finance departments with strategic planning, leading the finance and technology teams and implementing policies and procedures. Responsibilities included plan and support of software and hardware, financial management including budgeting, forecasting, and cost control. Other functions included risk management, internal controls, and meeting regulatory demands. Responsible for deploying a business intelligence reporting solution to support business decision-making.

J.P. MORGAN CHASE – Columbus, Ohio 2007 – 2008

Vice President – APPLICATIONS; Global Finance Technology

Provided leadership and accountability for the Global Finance Applications. Created the Global Finance Application Organization for GFT. Merged the segmented and fragmented Finapps units in US, EMEA and Asia in to one unified organization with 55% of the functionaries transitioned to offshore (India) enabling the launch of projects on a unified and synergistic basis.

Led the development of an automated order to pay system (XIGN Program) for the US supported by a JPM-XIGN platform which integrated accounts payable, electronic invoicing for vendors, early payment discount management and an enrollment system for the targeted suppliers.

Integrated US Bear Stearns Fixed Assets, Accounts Payable and T&E into JPMC target platforms (SAP, TEEMS), which included the conversion of Fixed Assets for book and tax and the conversion of vendors and invoices and integration of automated invoice feeds into SAP. Archived fixed assets, accounts payable and T&E into archiving/imaging platform (I Vault).

Led the Bear Stearns integration into the existing Oracle System for both AP and T&E processing as well as fixed asset and vendor conversions/reconciliations.

Initiated the APAC Workflow and imaging project, which included the expansion of automated invoice workflow approval integration with the existing Oracle locations and integrated an imaging solution to automate the invoice and T&E processing which will result in operational saves, streamlined processing, and consistency between the international locations.

Launched the Oracle and 170 Systems Upgrade project, which included the change from Oracle Finapps Version 11.5.9 to 11.5.10 (consistent with the APAC environment) and the change from 170 Systems version 4.8 to 6.1 which will result in standardization, consistency and allow hardware and configuration restructuring leading to additional TCO savings.

Piloted the migration of applications from hardware in the Bournemouth Data Center to the Basingstoke Data Center, which included all Oracle applications, additional patch applications, an Operating System Upgrade, a Database Upgrade and a majority of the imaging and self service invoicing components.

Completed the rollout of the JPMC Corporate Card in the EMEA region and the build and implementation of additional LE's in the Milan PB under budget and on schedule with significant operational savings.

NATIONWIDE MUTUAL INSURANCE COMPANY - Columbus, Ohio

2000 – 2007

Sr. Director – APPLICATIONS MANAGEMENT, Corporate Applications 2004 – 2007

Accountable for all information technology systems, software/hardware projects, operations, finance, and resource management. Provided leadership and accountability for more than 180 applications technology operations and related objectives to the highly technical associate resources in the One IT Corporate Application community – 5 direct management reports and 130 technical associates. I was also responsible for the IT help desk with a division manager and ten staff. We managed incident management, problem management and desktop services.

Directed production integration for Nationwide Corporate Financial systems platform (FOCUS, Faster Online Customer Focused User Friendly Streamlined), $100 M project, which included implementation of processes, resources, and application infrastructure between the ongoing new development initiatives and legacy entities.

Directed numerous successful initiatives in 2005-2006 leading directly to operational cost avoidance of approximately $4.5 M on $16 M operating budget.

Sustained leadership in alignment of multiple divisions to ITIL best practice enterprise service management. Technology spanned the following core application platforms: PeopleSoft, Oracle, Hyperion, Informatica, and Windows Server.

Achieved $2.4 M direct cost savings through implementation and shift to utility-based application computing and server virtualization.

Directed, planned, and implemented strategic direction for multiple application technology departments within the One IT Corporate Applications Management organization.

Lead projects leading the Integration of legacy applications with new technologies.

Oversaw LDAP implementation and major upgrades in Finance production PeopleSoft environments spanning 10 application environments.

Delivered 100% Sarbanes Oxley compliance; met all controls.

Consistently delivered project portfolios within +/- 10% of budget and schedule while exceeding project objectives.

Division Manager - SYSTEMS ENGINEERING & ADMINISTRATION, NCS Distributed Services 2001 – 2004

Provided server hardware / infrastructure support to Nationwide. I have managed twenty-three engineers and two project Managers. Responsibilities included day-to-day server support (1400 Windows and 850 UNIX servers), Proactive server management, and Managing HP and Microsoft vendors.

Reduced server outages by 30% and exceeded the target.

Implemented proactive server support strategy, which helped identify and eliminate problems and prevent outages.

Exercised vulnerability management servicing servers 3900 times strictly for virus remediation or installation of MS hot-fix files during these incidents.

Implemented ITIL successfully in the department

Office of Finance and Office of Investment Server Integration

Implemented Data-Center / Server project for Windows and Unix, which helped to reduce the false host-downs by 80%.

Increased employee morale that lead to improved customer service. Based on 225 surveys, 80% reported they received excellent service, which reflected an increase of 30% over the previous year.

Worked on a daily basis with Networking and Storage teams.

Division Manager, APPLICATIONS MGMT. & SUPPORT, Nationwide Financial 2000 – 2001

Managed twenty five people team including Project leads, Architects, Tech leads, Business Analysts and Java Developers. Along with day-to-day operational support, managed multiple e-business and database projects varying from multimillion complex projects to small web based projects.

Led the Enterprise Application Architecture project, which defined the target architecture for Nationwide Financial and established processes for the organization to move toward that goal. Supervised the architecture team to develop architecture definition and design. The multi-tier architecture was based on the layers and MVC architecture pattern. The strategy of this effort was to develop a base-architecture that would allow seamless integration with the legacy applications and support diverse set of clients including web, voice and wireless.

Oversaw the CGI RE-Write Project including 15 resources within multiple business areas, as well as coordinated activities with several central service companies, to completely rewrite a large number of C++ based CGI programs into Java based app logic. As a result, performance and scalability improved considerably in the new Internet hardware/software infrastructure.

Managed a successful, company-wide upgrade of web server and application server software to iPlanet, including the planning, budgeting and management of internal and external resources to complete the implementation.

Supervised a performance improvement project that established the measuring benchmarks and provided monitoring, and reporting of application performance on an ongoing periodic basis. This project reduced the program errors from 3658 to 85. This showed a progress of 97.5% error reduction. System response time average of 5 seconds was reduced to less than 2 seconds.

COMPUWARE CORPORATION - Columbus, Ohio 1997 – 2000

Senior Project Manager

Managed variety of assignments for different clients in Columbus. Assignments varied from assessment efforts projects to multi-million dollar full life cycle projects.

Participated on the Quality Management Team and helped the company to achieve CMM level 2.

Worked on the project management team that developed the Compuware's project management methodology.

Coordinated multiple Y2K projects for various major Corporations.

EDUCATION

Masters of Business Administration, Franklin University, Columbus, Ohio.

Graduated in April 1998, GPA of 3.82.

Specialization: Technology Management

Bachelor of Science in Information Technology, Dublin City University, Dublin, Ireland.

Graduated in March 1993 with Honors

Specialization: MIS and Finance

Diploma in Information Technology, Dublin City University, Dublin, Ireland.

Graduated in March 1990

Specialization: Finance and Human Resource Management

Bachelor of Science in Engineering with First Class Honors

Allahabad University, Allahabad, India.

CERTIFICATIONS

Project Management Certification (PMP) from Project Management Institute

Microsoft Certification in Excel

Microsoft Certification in Word

Pursuing CFP Certification, already passed two examinations of four

Pursuing SIX SIGMA and ITIL Certification

ASSOCIATIONS

Member, Project Management Institute

Member of CIO Forum

Member, Institute of Electrical and Electronics Engineers, Inc.

Member, Association of Information Technology Professionals

Member, Nationwide Diversity Council

Department Representative, Operation Feed,

JP Morgan Asset Management Network

LATHA JOHNSON PAGE PAGE 4

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