Quality Assurance Assistant
Resume:
Mayerling Berthaud
**** **** ***** ******, ********, New York, 11236
**********@*****.***
OBJECTIVE To find a challenging position with a progressive company than can both utilize and
and enhance my existing skills.
EXPERIENCE 2009-2009 Freeda Vitamins Long Island City, New York
Temp-Sales Reprehensive
• Organized articles and records
• Communicated messages to customers and higher level staff, both writing and oral
• Collected, sorted, and distributed incoming and outgoing mail
• Handled multi line phone systems, processing phone orders and customer inquiries
1999-2008 Antech Diagnostics VCA Laboratory Lake Success, New York
Lab Technician
• Assisted in the sampling process in various labs, such as Serology, Hematology, Microbiology
• Data entry for all client accounts
• Picked up and transported various specimens
• Performed routine laboratory test
• Recorded the results of laboratory test
• Conducted quality assurance to account for all missing specimens
2006-2008 Sheraton Hotel New York, New York
Front Desk Clerk/Assistant Manager Assistant
• Delegated and assigned responsibilities to department heads
• Patron services, such as room rates, advertising, and credit options
• Planned dinning setting for bar and banquet operations
• Assisted patrons with meal selection for special events
• Answer patrons complaints, and resolved problems
• Processed reservations
2005-2006 Union Unite New York, New York
Administration Assistant
• Managed appointment bookings for meetings between members and directors
• Managed and maintained business calendars and schedules
• Answered multi line phone line systems and set patient appointments
• Filed patients files
• Filled out dental and medical vouchers for insurance billing
The College of New Rochelle Brooklyn, New York
EDUCATION 2005-2008 Accumulated 114 Credits towards a B.A. in Clinical Psychology
SKILLS Microsoft Word Microsoft Power Point Outlook
Microsoft Excel Microsoft Access Internet Savvy
REFRENCES Upon Request
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