Richard J. Nock
Berlin, MD 21811
Phone: 410-***-****
e-mail: *********@*******.***
Objective
A Professional career where sales and technical experience, along with initiative and interpersonal skills
will be used for maximizing sales and profit as well as cultivating strong customer relations.
Professional Profile
• 3 years of experience within the Automotive Sales industry
• 2 years of business ownership experience within Route Sales Snack industry
• 14 years of experience with working directly with the public in customer service
• Strong personal communication skills; organized and self-motivated
• Committed to solving customer needs creatively and providing solutions that maximize efficiency and productivity while increasing sales profits
• 2 years experience assessing and appraising vehicle value using N.A.D.A, Black book and Via the internet
Education:
Wor-Wic Community College August 1998-May 2000
Marketing and Business Management
Salisbury, MD
Work Experience
Sales Consultant December 2005- December 2008
Pohanka Automotive
Salisbury, MD
• Proactive in generating business through phone and email contacting
• Establishing relationships with potential and existing customers through cold and warm contacting and thorough follow up techniques
• Presentation on features and benefits of product and services and completing the sale
• Negotiating and settling with mutual value from the customer and business point of view
• Experience in closing a product and service sale
• Completed formal training in all aspects of sales
• Runner up for salesman of the year
• Recognized as a leader in hitting monthly sales goals in the Marketing industry
Superintendent July 2007- Dec 2007
Commercial Construction currently out of business
Atlantic Partitions Inc.
Berlin, MD
• Managed and Supervised a crew of twelve employees
• Certified in Blue Print reading from Wor-Wic community college
• Problem solving and trouble shooting of all aspects of Construction site
• Kept an organized log of all daily activities and responsibilities
• Managed a commercial painting crew of six employees
Richard J. Nock
Page 2
Business Owner & Operator December 2003- December2005
Snyder’s of Hanover Franchise
Route Sales
Salisbury, MD
• Managed all aspects of the company including Marketing, Sales, Accounts Receivable, Accounts
Payable, Cash Flow Management, Ordering, Delivery, and Merchandising
• Nearly doubled average weekly sales during ownership
• Consistently built and maintained relationships with associates and customers through personal, phone and email contact
• Upheld a timely individual account schedule
• Supervised contractual employees
• Maintained up-to-date knowledge on handheld computer programs
• Two years experience operating lifts and jacks
Giant Food Inc. October 2000- November-2003
Receiver
Salisbury, MD
• Managed all products entering or leaving the receiving Dock
• Cross trained in every department in the Grocery store
• Completed and passed Giant Receiver Certification Test
• Excellence in customer satisfaction awards
• Maintained up-to-date knowledge on Giant Foods Inventory and Cash registers computer systems
• Three years experience operating lifts and jacks