Customer Service Medical Assistant

Stephanie Delano, MA

**** ********* *****

Portsmouth, Va 23707

985-***-****

CAREER OBJECTIVE

To obtain a Medical Assistant position in a facility giving me the ability to utilize my multi-skills.

ACHIEVEMENTS

Medical Assistant, 2011

National Technical Honor Society, 2011

American Medical Technologist, 2011

CPR, 2011

SKILLS AND CAPABILITIES

Computer Fundamentals Billing, Coding, and Insurance

Medical Terminology 1 & 2 Therapeutic Communications

Medical Science 1 & 2 Computer Fundamentals

Principals of Pharmacology Vital Signs

Medical Administrative Procedures Charting

Medical Theory and Technique 1, 2, 3 & 4 Pharmacology: Clinical Essentials

Computerized Keyboarding Intro to Medical Assisting

EDUCATION

Blue Cliff College, Diploma, Houma, LA, Medical Assisting, 4.0 GPA, Honor Graduate

Lake Sumter Community College, Leesburg FL, Nursing Assisting

South Terrebonne High School, Bourg, LA, High School Diploma

PROFESSIONAL EXPERIENCE

Holistic Health Medical Center/Southern GYN October 2011-Present

Medical Assistant

• Acupuncture Assistant

• Charting

• Triage patients

• Prepare patients rooms

• Requisition forms

• Assist with pap smear testing, biopsy’s, ultrasounds, cultures

• Schedule appointments

• Answer multiple phone lines

Charter Communications July 2007-August 2009

Front Desk Coordinator

Cash handling

• Presented monthly safety meetings

• Sales

• Customer Service

• Responsible for maintaining customer accounts

Leonard Chabert Medical Center June 2007-July 2007

Ward Clerk

• Responsible for submitting changes in patients charts per physicians request

• Entered orders for test and procedures

• Worked closely with Registered Nurses and LPN’s on patient treatment plan

Time Warner Cable October 2003-March 2007

Customer Service Representative

• Cash handling

• Responsible for maintaining customer accounts

• Sales

• Responsible for responding to customer questions through company website

Americare Assisting Living Facility December 1997-July 1999

Certified Nursing Assistant

• Assisted residents with activities of daily living

• Charting

• Communicating patient progress with family members

United States Navy January 1995-Janurary 1998

Airman Apprentice

• Legal Assistant

• Administrative Assistant

• Customer Service

References Available Upon Request.

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