Sr.QA Analyst
Resume:
Manogna (Manu)
****************@*****.***
SUMMARY
• Over 5 Years of Experience in Software Quality Assurance of various business applications using Mercury tools like WinRunner, TestDirector, LoadRunner, QTP, Quality Center and Manual Testing particularly in Retail, Insurance, Banking and Telecom Sectors.
• Competent in the Database Testing, from designing the test cases to developing the necessary SQL scripts.
• Have complete understanding of the SDLC (Software Development Life cycle) and various Software Engineering Testing Methodologies like Black Box Testing and White Box Testing.
• Experienced in developing batch programs using Mercury TSL.
• Familiarity with SQA standards, Procedures, methodology, Verifications & Validations, ISO, Six Sigma and CMM/CMMI in SDLC.
• Involved extensively in the Functional testing, Integration testing, Performance testing, Regression testing, Progression testing, User Acceptance testing, Build Verification testing, System testing, Smoke testing and Ad-hoc testing.
• High competence in Analysis and Design methodologies like OOAD, UML.
• Enthusiastic to learn new skills with a shorter learning curve.
• Excellent Communication, Good Work Ethics and a Team Player.
TECHNICAL SKILLS
Testing Tools Mercury Win Runner, Load Runner, Test Director, Quality Center and QTP 8.0
Languages DB2 SQL400, SQL*Plus, My SQL
Databases Oracle 9i/8i/7.X, DB2 UDB, DB2/400, MS SQL Server, MS Access 7.0
GUI Environments Windows, Unix, Blue Zone, Rumba
Web Technologies HTML, Java Script, JSP, XML.
Operating Systems AS/400, Mainframes, BizTalk, UNIX, Windows 9X /2000/NT/XP
Version Management WinCVS, CVS, MS Visual SourceSafe
Bug Tracking Mantis, Bugzilla, Merant Tracker
Data Modeling Tools ER Win 3.5.2
Software Engineering Methodologies UML
Others MS Office ‘97 thru 2003, MS Project, Ms Visio
ACADEMICS
• Bachelor of Technology, Computer Sciences
Jawaharlal Nehru Technological University, India.
PROFESSIONAL EXPERIENCE
Health Markets (Formerly UICI), North Richland Hills (TX) 07/2006 – 01/2009
Health Insurance – Claim System Sr. QA Analyst
Environment: QA/Manual Testing, Mainframe (Blue Zone), BizTalk, Test Director, ASP.Net, Java, Mercury Quality Center, Microsoft Office, SQL Server, Windows NT, Clarity(ERP application for HealthMarkets).
This application is a client-server application developed to perform the claim adjudication processing through health insurance application such as Processor 1; E claims; Smart Screens (Claims and Customer care); PMSC; Claim Audit Tool, Work Desk(Image); MVP; Image Central and Central Reporting.
Responsibilities:
• Participated in system specification meetings, analyzed user requirements, coordinated with coders and team members.
• Involved development of Master Test plan/High Level Test Cases of the testing process and determine the test environment requirements for the application.
• Prepared Test Cases depending up on Boundaries and test conditions.
• Executing/Reviewing test cases.
• Had the experience in leading the testing team for Explanation of Benefits (EOB) and MIB Projects.
• Led the Regression / Progression/ functionality testing on “Online claims” and “Manual claims”.
• Performed testing State Mandates; MAC tool; CDHP Claims; Vendor Validation Queue Claims; Not Considered and Delete Claims;
• Performed testing on Concentra/Viant Reprising; McKesson Claims; CFR Interest.
• Performed individual testing on CFR Cause Display; Insurance Policy Applications Process; Agency -- Online agent Package; Medicare - Medicare Advantage - Licensing Integration—Agency.
• Performed testing on Service Requests (Service desk tickets – Issues happening in production).
• Performed testing on keying/issuing application and adjudicating claims on that application.
• Extracted data from data base using SQL/400 and Microsoft Access Queries from DB2/400.
• Performed Smoke testing, functional testing; SIT testing; User Acceptance testing; compatibility testing and ad-hoc testing.
• Reported, Tracked defects, Reviewed defects using Test Director and Quality Center.
Dell Corp, Austin (TX) 01/2006 - 07/2006
Retail Markets – Product Data Catalog Sr. QA Analyst
Environment: QA/Manual Testing, ASP.Net, MS SQL Server 2000/2005, Windows 2003, Mercury Quality Center.
EDMA and Premier Tools are two different Product Configuration Engines for Dell.com catering for the Retail and Wholesale Markets respectively. These are client-server applications. The project is to have a common product catalog for both the market segments. So EDMA is enhanced to handle premier tools functionality. My primary function in this catalog merger is to assure the quality in the SIT Environment.
Responsibilities:
• Participated in Business meetings, system specification meetings, coordinated with coders and team members, involved in releases/launches.
• Analyzed business rules and data analysis regarding After point of sales requirement
• Performed functional requirement analysis.
• Reviewed/Modified/Executed test cases.
• Performed Functional testing; Regression testing; end-to-end testing; Smoke testing; Compatibility testing and ad-hoc testing in the SIT environment.
• Extensively tested the Dell Product Catalog on the Database end ensuring the correct relationships.
• Had experience in leading the QA offshore team.
• Coordinated the testing efforts with the QA offshore team.
• Performed Manual Testing on applications.
• Performed Back End Testing using My SQL Commands
• Performed testing on discounts and coupons by using Elderado.
• Performed testing on validation of error messages using Valmaint tool.
• Performed testing on premier dell site by creating Customed Standard Configurations, Full Catalog Configurations and Software and Peripherals.
• Reported, Tracked defects, Reviewed defects using Quality Center.
Caremark, Richardson (TX) 06/2005 - 01/2006
Pharmacy Insurance – Rx Claim System QA Analyst
Environment: AS/400 (Rumba), DB2/400, PVCS Merant Tracker, Win Runner7.5, Test Director8.0, MS Office, MS VSS, QA/Manual.
This application is a client-server application developed to automate the claim adjudication processing through pharmacy insurance application such as Claims following the MDCAID; Medicare; CDHP Accumulations and POS Rebate rules.
Responsibilities:
• Participated in system specification meetings, analyzed user requirements, coordinated with coders and team members.
• Involved development of Test plan of the testing process and determine the test environment requirements for the application.
• Prepared Test Cases depending up on Boundaries and test conditions.
• Executing/Reviewing test cases.
• Performed Manual screen testing for checking add-ons.
• Performed testing on SRX; SNP; NON SRX-SNP; Medicare; MEDICAID Claims.
• Written Scripts and also Updated Scripts using Winrunner to automate the data extraction. Data Evaluation and also updated GUI map file with new objects, customized objects and written library functions using WinRunner.
• Made enhancements to previous scripts using WinRunner and also GUI Map.
• Extracted data from data base using SQL/400 Queries from DB2/400.
• Led the Regression / Progression testing for functionality and performance of “Online claims” and “Manual claims”.
• Performed Smoke testing, compatibility testing and ad-hoc testing.
• Used PVCS Merant Tracker Change Dimensions to extract data.
• Used MS VSS to load and Extract the Scripts.
• Used Appergio to Extract Data from Rx Claim engine.
• Reported, Tracked defects using Test Director 8.0.
LT Solutions India Pvt Ltd, India. 07/2001 - 12/2002
Master Card Intl, St Louis (MO) - Merchant Transaction System QA Analyst
Environment: QA/Manual, Win Runner 7.0, Test Director 7.0, Load Runner 7.0, Oracle and Windows 98/2000.
MasterCard International provides merchant services to merchants who are set up by their financial institutions to process their transactions via credit/debit cards through a processing network. This process is an interim between the merchant and financial institution by which the Credit/Debit cards is issued. It checks the customer’s account and approves the transaction and also route the funds to the merchants account.
Responsibilities:
• Participated in preparing over all test plan and developed detail test plans for the modules.
• Developed test conditions and test cases.
• Developed automated test scripts for functionality, GUI, stress and load tests and executed automated scripts by using automated tools WinRunner and LoadRunner.
• Involved in Database Testing related to the transactions by writing/executing SQL Queries.
• Involved in logging the defects and developed various defect reports using Test Director
LT Solutions India Pvt Ltd, India. 05/2000 - 07/2001
(Client :AT&T Morristown-NJ) - Telecommunication system QA Analyst
Environment: QA/Manual Oracle 8.0, Test Director, WinRunner, Load Runner, Windows NT.
The Application is designed to serve both business and private customers by extending their services with various telecom products.
Responsibilities:
• Involved in the preparation of Test Plan of Module (Billing).
• Developed / Reviewed Test cases
• Responsible position in execution of test cases and preparation of test scripts for stress testing from a DB perspective.
• Held the key responsibility for data evaluation related to transactions in DB.
• Performed performance, stress and load testing Using LoadRunner
• Used WinRunner for automation of an application and creation of scripts for regression testing and functional testing
• Performed White box and Black box testing as part of automation.
• Regression testing after the bug fix and replication of the code by the developers.
• Bug Tracking and setting priorities and severities.
• Compatibility testing of the application on different Browsers.
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