Customer Service Supply Chain

David C. McKenna

*** ******* ******** ***** ****, TX 77479

Mobile: 713-***-****

E-mail: *************@*****.***

EXECUTIVE PROFILE

Inventory Management executive with an emphasis in Purchasing and Supply Chain Management both domestic and international. This includes product development, scheduling, production forecasting, planning, procurement, and replenishment management.

Areas of Expertise:

• Purchasing • Supply chain management

• Distribution • Acquisition and integration

• Forecasting • Process development and improvement

• Contract negotiations • Financial goal performance

PROFESSIONAL EXPERIENCE

2007-2011:

Vice President of Supply Chain. Prime Communications LP, Sugar Land, TX (at&t’s largest agent). Responsible for all Inventory Management, Pricing, Promotions, OEM Incentives, and Purchasing. Duties include managing a budget of over $80 million for 247 stores. Also ensured that the in-stock position supports store sales with minimum days of supply and obsolescence.

• Purchased and launched an on-line accessory business.

• Integrated 7 acquisitions.

• Generated over $500,000 annually in vendor (OEM) incentives.

• Wrote policies and procedures for the Supply Chain department.

• Converted computer system to RQ4.

• Managed inventory to 23 days of supply.

• Launched 19 repair centers for customer and company repairs.

2001-2006: Senior Director of Purchasing and Procurement. Brightpoint N.A. LLP, Plainfield, IN (world’s largest wireless distributor). Responsible for all Inventory Management, Forecasting, Planning, Purchasing, and Procurement. Duties include managing a budget of over $600 million. Managed customer and trended forecasts, purchasing, planning, and obsolescence expense. Other responsibilities include all non-stock procurement, managing a resource center, cafeteria, and assist with facilities management.

• Reduced inventory from $98 million to $28 million.

• Wrote SOX controls and audit procedures for purchasing, inventory, receiving and AP.

• Wrote Disaster Recover policies and procedures for Purchasing and Inventory management.

• JDE Procure to Pay system conversion. Researched, wrote specifications, and launched Evavi Forecasting and Planning solution.

• Developed MRP system and inventory aging models.

• Managed inventory to 25 days of inventory on-hand.

• Developed a Supplier Diversity Program.

• Reduced obsolescence expense from $20 million to $1 million annually.

• Community involvement including Habitat for Humanity, Day Spring Center, St. Christopher Center, and Children’s Guardian Home.

1995-2001: Director of Operations. Trends International Inc. (formerly Mead Consumer and Office Products, At-A-Glance, and Day Dream Publishing), Indianapolis, IN. Responsible for Art Production, Purchasing, Inventory Control, Manufacturing, Distribution, and Facilities. Duties included managing a budget of over $30 million, production forecasting, inventory management, and scheduling the product development cycle. Contract negotiations for procurement including overseas vendors. Participated in supply chain management committee which managed obsolescence through forecasting, customer service, and purchasing.

• Managed a staff of over 100 employees in two locations.

• Reduced COGS 25% during tenure through negotiations and process efficiencies.

• Developed processes to reduce a product’s time to market by 25%.

• Reduced obsolescence by over 50% within two years.

• Successfully integrated four acquisitions.

1994-1995: Manufacturing Manager. IDG Books Worldwide/ Wiley Publishing, Indianapolis, IN. Responsibilities included purchasing $15 million of paper and printing services, scheduling, inventory control, and assisted with distribution. Duties included budgeting, contracting, and negotiations. Printing included one and four color books, inserts, covers, and all QC.

1990-1994: Manufacturing Manager, Software and Marketing. Macmillan Publishing/ Pearson Education, Indianapolis, IN. Responsible for all separations, printing, press OK's, quality analysis of all product lines, and contract negotiations. Que Software responsibilities: liaison with product developers, packaging design, purchasing all components, inventory control, assembly, and distribution of all software products.

1988-1990: Management Trainee. National City Bank, Crawfordsville, IN. Training included responsibilities in the accounting and Data Processing departments. Also supervised the conversion of an internal computer system and data processing to an on-line system with NCB in Indianapolis.

1985-1988: Buyer II. R.R. Donnelley & Sons, Crawfordsville, IN. Responsible for the purchasing and procurement of raw materials and services. Also responsible for implementation of a JIT inventory system and documentation packaging design.

1984-1985: Customer Service Representative. Impex, Crawfordsville, IN. Worked with customers and manufacturing to ensure prompt delivery of products and customer satisfaction. This was managed by working with quality control, scheduling, and the sales department.

EDUCATION

1994 Butler University, Indianapolis, IN. Masters of Business Administration degree. Class work included financial accounting, marketing strategies, managerial accounting, operations, financial, and strategic management.

1983 Miami University, Oxford, OH. Bachelor of Science degree in Business Management. Undergraduate course work included computer science, marketing, finance, management, and accounting.

REFERENCES

Available upon request.

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