Sales Manager
Resume:
Jim Fitzpatrick
Hilton Head, SC 29928
*******@*****.***
Summary of Skills:
With over 18 years of experience in Food and Beverage (10+ as a bartender) I would make an outstanding addition to your bartending team. My personality is well suited to the service industry and I enjoy talking with and entertaining people. My varied skill set could be a benefit to your business and my professionalism will make your guests visit to the bar memorable.
Excellent understanding of exceeding guest expectations.
Experienced at the simultaneous operating of dining, catering and extended F & B service.
Adept in the use of Microsoft Word and Excel to analyze and communicate.
Skilled verbal and written communicator.
Very capable organizer through the use of critical thinking and creative solutions.
Well versed in Aloha, Micros and Squirrel POS systems.
Able to work effectively in fast paced environment.
Highly self-motivated to learn and further develop my skills.
EXPERIENCE:
Harborside in Harbortown Bartender 02/2011-Present
Provided bartending services for the bar and restaurant areas in a high volume environment
Full menu service at the bar featuring a variety of tropical specialties and frozen drinks
Responsible for opening/closing, stocking inventory and cash handling
One Hot Mama’s Bar Manager/Bartender 06/2010- 02/2011
Responsible for all bar operations
Handle ordering and supplying of all necessary beverage goods.
Interviewing, hiring and counseling of all staff to maintain high performance.
Responsible for all levels of guest satisfaction.
American Way Insurance Independent Sales Agent 01/2006-08/2010
Operated independently acquiring contracts with a variety of companies.
Counseled clients on the best use of insurance products based on their unique situations.
Maintained high level of personal training and knowledge to better serve client needs.
Met individually with clients to ascertain an understanding of their requirements.
Developed and exercised a high level of professionalism in handling very personal issues.
Hillcrest Country Club Food and Beverage Director 07/2004 -12/2005
Maintained direct P & L responsibilities.
Led F & B department to first profitable fiscal year in memory.
Increased revenue by creating and implementing new sales and marketing strategies.
Developed improvements in communications from catering sales to operations.
Maintained direct P & L responsibilities.
Managed dining space seating as many as 145, banquet space for 325 and all production aspects.
Retrained entire Food and Beverage staff, stressing courtesy, expediency and accuracy.
Revised opening and closing procedures for all front of house positions.
Created Management level training for all F & B management personnel.
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