Unix Manager

UNIX ENGINEERING LEAD (TEAM MANAGEMENT)

PROFILE OVERVIEW

Decisive, multi-awarded, and solution focused IT professional specializing in UNIX development and administration spanning all facets of design, specification, testing, and quality assurance while conforming to standard and complex software life cycle practices. A stand out leader with more than 11 years of experience and a record of three fast-track promotions. Proven agility in planning, implementing, and leveraging emerging technologies to achieve cost effective product and service solutions. Extensive background in Sun server implementation and support, knowledgeable in AIX and with proven ability to quickly master innovations and other technologies in complex environments.

AREAS OF EXPERTISE

- Solaris-Installation and Maintenance

- Complex Project Management

- Systems Automation

- Team Building

- System Development and Integration

- Root Cause Analysis

- Vendor and Client Management

- Conflict Resolution

PROFESSIONAL EXPERIENCE

J.P. Morgan Chase, Columbus, OH

Engineer Lead, VP 2004-Present

- Function as the Team Lead of the UNIX operations team and streamline UNIX production workflow. Manage and ensure timely resolution on all issues associated with the implementation, quality assurance, and production.

- Spearhead and maximize efficiency of a six-person UNIX team consisting of both local and offshore support staff tasked to ensure the reliability of more than 590 Sun Solaris including 196 virtual servers nationwide. Develop systematic plans for offshore implementations and direct offshore activities in India while managing and coordinating multiple functions of each team.

- Manage all facets of patch planning, coordination, and implementation as well as lead other projects for multiple clients as primary support for aspects / channels of JPMorgan Chase customer banking web sites. Review ECM (Enterprise Change Management), recommend appropriate action plans, and provide authorizations on user access requests; serve as implementation engineer responsible in streamlining project load; and actively participate in technology planning.

KEY ACCOMPLISHMENTS:

- Improved the entire orgs patching process and procedures. Efficiently managed patching functions covering approximately 590 UNIX OS Instances, spanning Lab, QA, Performance, Production, and DR environments.

> Secured critical system files and initiated patching by creating a set of scripts involving multiple system reboots. Developed strategic administrator’s procedures, and coordinated multiple teams to create a group wide process.

- Organized and efficiently delegated tasks and rotation flow for the team

- Successfully migrated SAN on highly visible production clusters without affecting customer activities.

- Constructed automated processes to expedite the collection of information from various systems of record.

> Composed complex automated scripts to download current inventory and pull all ESM data on supported servers. Created, provided and improved commands for engineers to query subnet information, clone Enterprise Change Management (ECM) records, run commands across all servers in an environment to name a few.

- Mitigated risks and issues, as well as guaranteed timely and efficient completion of projects. Played a pivotal role in the successful completion of a fast track project of upgrading approximately 50 servers with required one-week turnaround time for each wave.

- Took over and prevented critical projects from falling into a red status and negatively impacting other initiatives. Rapidly resolved connectivity issues before the anticipated project build of five servers, each with five zones (25 non-global zones overall).

- Received nine service awards and one quarter award with monetary bonus

Wells Fargo, Des Moines, IA

Systems Engineer III 2001-2004

- Worked in partnership with an eight-person UNIX team responsible in maintaining operational functions of more than 400 Solaris and Aix servers supporting the local data center in Des Moines Iowa, in addition to all of the Wells Fargo branches. Served as the technical resource on various application environments (Mortgage printing, OCIE)

KEY ACCOMPLISHMENTS:

- Improved and ensured the seamless redesign of the mortgage print environment to load balance across multiple servers dynamically using F5 Big IP devices, with an environment homed to over 1500 print queues located across the US.

- Modified custom monitoring scripts that fixed all bug-related issues using Perl. These scripts enabled the intense monitoring on all servers and alerted CPU, disk, memory utilization, and messages file scrapper on bug threats.

- Composed a utility to pass pages to an online paging service and facilitated migration from the old environment that had a modem directly hooked up to a paging server in the datacenter which was removed shortly thereafter.

- Documented the installation and configuration of a console solution using a combination of Magma port concentrators and conserver software.

- Earned two service awards.

MILITARY EXPERIENCE

Computer Operator (1997-2001) U.S. Air Force

EDUCATION & CERTIFICATIONS

BACHELOR’S DEGREE IN MANAGEMENT OF INFORMATION SYSTEMS (MIS) - ONGOING

Earned four consecutive President's List awards (currently maintaining a 4.0 GPA)

Franklin University, Columbus OH

Vendor Certifications:

Sun Certified Systems Administrator (SCSA) for Solaris 10

Scheduled for a Red Hat Rapid Track course in June 2009

PROFESSIONAL TRAINING

- Solaris 8 Administration I and II

- Solaris 10 Network Administration

- Sun Cluster 3.1 Administration

- Solaris 10 Boot Camp

- Veritas Volume Manager 3.5 Administration

- Veritas Cluster 3.5/4.0 Administration

- F5 Big IP Basic and Advanced Training

- Perl

TECHNICAL SKILLS

Server Hardware

- Sun Sparc5, 10, 20; Ultra 1,2,5,10,30,60; Enterprise 250, 450, 220, 420, 3000, 3500, 4500, 5500; Sun Fire 240, 280, 440,480,1280, 490, t2000, t5220, t5240

- Sun A5200/D1000 disk arrays

- IBM RS/6000 p660

- IBM ESS Shark Storage array

- Compaq HSV San

- F5-BigIP 2000

Operating Systems-UNIX

- Solaris 2.5, 2.5.1, 2.6, 7, 8, 9, 10

- AIX 4.3.3, 5.1

Other skill set

- LOM/ALOM/ILOM/SC/RSC

- EEPROM

- Scripting sh/ksh/perl

- Minimal C programming

- SSH/SCP/SFTP

- UNIX printing

- UNIX Patch Management

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