Edna E Mason
Boaz, AL *********
Phone: 256-***-****
Alt. Phone: 256-***-****
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Objective
Seeking office manager, customer service or clerical position.
Excellent communication skills. Positive attitude, quickly establishes rapport
with customers, good telephone personality. Eager to assist customers with
needs or problems. Entire career has been in customer service or related field.
Summary of Qualifications
13 Years with a large telecommunication company. Handled large business
accounts. Received Certificate of Appreciation from the General Services
Administration of the US Government for the exceptional handling of their
account.
Experienced in the manufacturing, transportation and telecommunication
industries.
Accurate clerical skills.
I am dependable, reliable and dedicated.
Work History
Waitress
Al & Micks Barbeque, S nead, AL June 2007 - July 2008
Waitressing and food prep. Worked as waitress only for short period due to
need of additional income with flexible hours. Not searching for same type job.
Office Manager
Thunder Trucking, Boaz, AL October 1996 - December 2006
Assisted in the operations of a small trucking company.
Dispatching, accounts payable and receivable, insurance, compliance, company
reports. All clerical duties.
Office Manager
Best Home Center, Albertville, AL April 2003 - May 2004
Coordinating delivery and setup of manufactured housing and all follow up
contractor work. Customer service. Title registration. Notary. General
clerical duties, filing, answering phones and bank deposits.
Accounting Assistant/Auditor
Sunnyland Refining, Birmingham, AL January 1994 - October 1996
Responsible for operating reports. Daily, weekly, quarterly and yearly reports
of inventories. Data Entry. Backup for accounts payable and receivable.
Purchasing Assistant
Sunnyland Refining, Birmingham, AL October 1992 - January 1994
Assistant to Director of Purchasing. Responsibile for ordering and maintaining
inventories of materials and packaging supplies required in the manufacturing
of company's products.Meeting with vendors. Duties also included ordering and
maintaining of all office and plant employees supplies. In addition to the
ordering of all supplies I was responsible for scheduling and receiving of the
packaging and materials.
Customer Service Representative
Sunnyland Refining, Birmingham, AL December 1989 - October 1992
Customer service duties included the pricing of product to our customer base
and food service brokers. The taking of orders for product which included
order entry and scheduling of deliveries. All follow up work dealing with the
delivery of product and customer satisfaction. Assisted sales representatives
with accounts management. Other responsibilities included clerical duties such
as filing and answering phones
Account Representative
AT&T, Birmingham, AL January 1977 - August 1987
Customer Service, handling request for telephone services. Coordinated the
installation of new large business telecommunication systems. Serviced the
larger business accounts, which included negotiating all subsequent
installations.
Education
Graduated from Inglenook Academy, Birmingham, Alabama.