Resume
Resume:
Laura J. Peterson
Objective: To obtain a position with a reputable company for a long period of time.
Experience:
Transplace, Inc. Lowell, AR
Credit Clerk, Pod Clerk,Collector 3/21/06-4/29/08
• Processed credit checks for new accounts requesting to conduct business with the company
• Created & updated files on all accounts
• Processed credit checks for existing accounts
• Worked daily with accounts on established credit limits, outstanding balances, unbilled balances, and balances of loads brokers were requesting to move
• Obtained proof of delivery receipts and other required paperwork from carriers in order to process payments
• Provided proof of delivery receipts for carriers as needed
• AR collector for Wal-Mart, JB Hunt, & Pfizer accounts using Excel spreadsheets
Rogers Clinic for Women Rogers, AR
Receptionist/Appointment Scheduler 7/5/03-2/20/06
• Create new patient accounts gathering information for billing purposes, answered phones, patient processing
• Collected payments. Ran & balanced credit card & cash drawer daily
• Appointment scheduler for 5 doctors & 1 nurse practitioner
• Worked in medical records pulling charts for appointments, obtaining medical records from other physicians, and providing medical records for outside physicians
• After hours clinic at Mercy Health until 4/15/06
City of Bentonville Bentonville, AR
Sr. Account Clerk 6/12/89-12/03/02
• Entered & maintained all water & electric meters set by construction departments
• Handled problem customer accounts
• In charge of utility department in supervisor’s absence. This involved overseeing 4 clerks in the main office and 1 clerk in an off-site drive through payment facility
• Reported state taxes monthly
• Processed & edited monthly consumption reports for billing
• Processed monthly utility bills
• Created & processed monthly bank drafts on customer accounts
• Processed maintenance to customer accounts if necessary
• Attended classes on how to handle problem customers
• Represented city at out of town seminars. Spoke at the annual water convention in Reno, Nevada.
• Data entry of customer payments
• Balanced cash, check, & credit card payments
• 10-key by touch
Phillips Grocery Bentonville, AR
Cashier, Assistant Bookkeeper 2/1/86-6/9/89
• Operated cash register
• Store ordering & restocking
• In charge of customer service counter-check cashing, money orders, Western Union, & customer complaints
• Verified & balanced cash drawers for each cashier, cash & bank reconciliation
Store opening & closing
Education: Rogers High School Rogers, AR
High School Diploma 1980
Classes: How to Handle Difficult Customers
Proper Telephone Etiquette
Medical Terminology I
Excel I
Transportation 101
References: Teresa Ledbetter
12 Corners Rd Pea Ridge, AR 72751
Darlene Williams
128 Rogers Cir Dr Springdale, AR 72764
Rev. Dick Rogers
Pea Ridge, AR 72751
Contact this candidate