Customer Service High School

Terri Bapst

Objective Full time employment

Experience 2007-2012 Wal-Mart St. Ann, MO

Customer Service Manager

Supervised cashiers, people greeters and other associates

Ordered some supplies

Worked return center and money center

2003-2007 North Greene School District White Hall, IL

Substitute Teacher

Taught grades from Early Childhood through High School

Full time Sub Junior High Special Ed for 90 days

Maternity leave for Librarian Spring 2005 (10 weeks)

Helped to automate the library system

1995-1996 Heritage Manor Pana, IL

Department Head Psycho Social

Over saw one other employee

Wrote programs for residents

Responsible for Pyscho-social portion of MDS

Care Planning

Increased number of residents in programs

Conducted group sessions for residents

1993-2003 Nokomis School District Nokomis, IL

Substitute Teacher

Covered classes from Pre-Kindergarten–High School.

Education 1993-1994 Sangamon State University Bachelors Degree Child Family and Community

1979-1981 George Williams College Downers Grove , IL

Student Librarian

Shelving books

Straightening shelves

In charge of interlibrary loan program

Interests Reading , Sewing

Tips Also experience in Retail from 1977 through 1984

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