Sales Customer Service

Jessica M. Culp

Address: ** ********** **. **********, ** 15237

Phone: 330-***-**** Email: ************@*****.***

Objective:

To secure a position in an area of sales where I will be able to further diversify my account management and sales approach toward potential customers; to expand upon my salesmanship techniques, and to further build upon the marketing and communication principles laid down during my education.

Professional Experience:

Dynasplint Systems Inc. Akron, OH (Dec. 10’ – March 12’) Orthopedic Sales

• Exceeded 100% quota expectations every quarter in 2011

• Achieved 17.6% growth in 3rd quarter 2011 from previous YTD

• Achieved 109.5% growth in 4th quarter 2011 from previous YTD

• Ranked 17th out of 54 consultants in Midwest division for Nov. 11’

• Marketing range of motion equipment for post-surgical and non-surgical patients

• Building on relationships with orthopedic physicians

• Marketing and setting up in-services with therapists and doctor’s offices

• Observation of surgeries to further educate myself on procedures and build relationships with physicians

• Managing territory of Akron, Canton, Carrollton, and Youngstown area

• Fitting devices on patients and educating of proper use

• Preparation of paperwork for insurance billing

RGH (Aka Edgepark/Independence Medical, Twinsburg, OH (Dec 08’ – Dec. 10’) – Sales

• Achieved 100% sales goals consistently over 20 month period

• Marketing and selling of wound care, diabetic, urological, and ostomy products to patients

• Promoted to new division within first year to selling Physical Therapy and Chiropractic supplies

• Earned the business of a top non-profit organization state wide

• Responsible for maintaining over 150 accounts

• Earn new business, recover lost business, maintain existing business

• Converting current customers to preferred product line

• Researching competition to compare strengths and weakness’

• Organizing and administering trade shows

• Completed advanced training in Utah and California

Liberty Bank, Twinsburg, OH (May 08’ – Dec 08’) – Customer Service Rep.

• Selling of savings bonds and travelers’ checks

• Accept payment for customers’ utility bills and charge cards

• Process necessary paperwork for certificates of deposit

• Daily cashing of checks, accepting deposits, loan payments, and processing withdrawals

• Open new accounts and bringing in referral sources

Education:

Kent State University, Kent, OH Graduation: Dec. 2008

BA Public Communication Major GPA: 3.65

Conflict Management Minor GPA: 3.75

References Available Upon Request

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