Sales Manager

JOSEPH SULTAN

CAREER OBJECTIVE

To advance in my career to an Executive Managerial post having solid operational management skills in Manufacturing Plant, International and Regional Sales and Marketing Management with clear vision, utilizing the most rewarding strategies in developing and managing all the planning process for existing markets and creating new ones in various global territories based on the values of quality and performance, making the difference in today’s unique trade and service industries.

EXPERIENCE

Nov 2010- June 2012 Pipelines Flow Chemicals Company

Leading Mnaufacturer in the region for Drag Redusing Agents.

Dammam, Kingdom of Saudi Arabia

Plant Manger/ Business Development Director

Reporting Directly to the Chairman of the group of companies

Main Duties and responsibilities:

Plan, organize and direct the manufacturing and maintenance operations which ensure the most effective return on assets.

Initiative plans and processes which minimize manufacturing costs through effective utilization of manpower, equipment, facilities, materials, and capital. Assure attainment of business objectives and productions schedules while insuring product standards that will exceed our customers’ expectations.

Implement manufacturing strategies and action plans to ensure that the facility supports strategic initiatives.

Establish group and individual accountabilities throughout assigned departments for problem solving and cost reduction, both on a permanent and ad-hoc basis, depending on need.

Encourage use of new techniques and focus on fact based problem solving.

Improve manpower utilization within existing departments and processes. Schedule stability that allows for maximum return on efficiencies.

Manage spending against budget and in relation to changes in production volume.

Assure that collective bargaining agreements are effectively administered and that employee grievances are addressed in a timely fashion.

Work to establish management practices throughout assigned areas which include all employees’ positive involvement with opportunity for construction input and action.

Continually improve safety record by addressing both physical safety issues and employee safety attitudes. Maintain and improve housekeeping in all areas.

Maintain individual skills keeping up to date with latest production and production management concepts.

Improve an organization's market position and achieve financial growth.

Define long-term organizational strategic goals.

Build key customer relationships.

Identify business opportunities.

Negotiate and close business deals and maintain extensive knowledge of current market conditions.

Assure quality infrastructure

Product compliance and certifications

Competitiveness

1998 – Oct 2010 Rochester Midland Corporation Rochester, NY

Leading manufacturer of specialty chemicals and Sanitation detergents since 1888. Rochester, New York, United States.

Business Development Director – Middle East and North Africa

Regional Office - Bahrain

Reporting directly to the division’s President

Develop the concept of System Selling in the assigned territory for the different fields of Institutional Sanitations, Food Sanitations, Industrial Technology, Personal Hygiene, Water and Waste Treatment with System Solutions approach based on environmental and safety issues. New markets were created utilizing customer’s needs and requirements supported with world-class service.

Building up and managing an effective sales team, and distribution strategy for the products in the region.

Developing and implementing sales strategies and marketing plans.

Setting objectives and budgets for the sales team with the aim of maximizing the distribution of products across the allocated regions.

Conducting market research and analysis for the targeted markets.

Building efficient distribution channels in key markets and following up with customers.

Building partnerships and developing agencies in the region.

Identifying opportunities for new potential markets in the region.

Provide and assist in all sales training in the territory, enhancing product’s knowledge and advance over the competition with the concept of service excellence.

1996-1997 Chem. Tech W.L.L Bahrain

Industrial Sales and Marketing Manager

Develop markets for the new detergent manufacturing unit in Bahrain, specializing in industrial strength cleaning detergents and soaps.

Meeting all the International standards in the industry with full focus on environmental and safety issues.

Implemented training course for new recruits and distributors, speeding profitability, and create end user’s product knowledge.

Suggested new products that increase profitability, enhanced the concept of unique service, and been able to create strong bond between the end user and the product’s reaching to brand’s loyalty offering Hygiene programs of highest sanitation standards.

Assign and Work with agents and distributors in the territory with customer’s focus on service maximizing profitability for the different segments of the market.

Develop marketing strategy, setting objectives and action plans for the different segments of the market.

1994-1996 Mashal Group of companies Bahrain

Sales and Marketing Manager

Manage the Sales activities for the group, trading in bulk and commodity chemicals for the local market.

Create new markets for the newly detergent manufacturing unit locally and in Gulf Countries.

Recruit and build strong sales department with customer focus and market awareness to fit the consumer, Institutional, and industrial segments of the market.

1987 – 1994 Continental Airlines Houston, TX

Operation Manager

Control and supervise the reservations and ticketing functions of Continental Airlines to ensure efficient operations, to be able to deal with a considerable amount of administrational duties and be willing to execute all obligations.

Maintain close contact with embassies, travel agents, business houses industry production systems and other airlines with focus, efficiency and have a naturally friendly disposition.

Overseeing all aspects of daily operations of reservation and ticketing offices in the territory.

Liaising between Continental Airlines and industry distribution systems and constantly monitoring the systems.

Ensuring all equipment is maintained, serviced and functioning.

Attending inter-departmental, regional and system wide meetings to discuss and implement policy.

Representing Continental Airlines in industry, billing settlement plan and distribution committees.

Interviewing and training new staff.

Assisting and advising area Sales Managers on Reservation and Ticketing matters.

EDUCATION

2009 - 2010 AMA University Bahrain

MBA Marketing

1989 Bowie State University Laurel, MD

Administration Management.

1985 McNeese State University Lake Charles, LA

B.S Science.

CERTIFICATIONS:

QUALITY ASSURANCE AUDIT

SALES COUNSELING.

INTERESTS AND HONORS

* President of the International Student Association 1981- 1984

* President of the university soccer league 1981- 1984

COMPUTER LITERACY

Windows Operating System.

MS Office Applications

Lotus Applications

E-mail *******@*******.***.** or *.*.*.******@*****.***

6932 Orient RD, Tampa, FL 33610 • Phone 813-***-****

KNOWLEDGE OF LANGUAGES:

Speak Read, and Write English and Arabic fluently.

Nationality: American.

Date and Place of Birth: July 20, 1963 – Jordan

Marital Status: Married

REFERENCES:

All references furnished upon request.

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