Savvy Virtual Assistant & Writer

Codi L. Steele

*******@**********.***

Skype: Dandiee22

Career Overview

I am a committed & motivated Executive Assistant with exceptional skills including; excellent customer relations,extremely organized, efficient, friendly & knowledgeable. I have a strong work ethic, professional demeanor & great initiative. I am in search of a company where I can be a part of a team that will utilize my

skills & knowledge base while still providing me with a challenge. I am a meticulous team member, excellent at juggling multiple tasks & working under deadlines. I have broad industry experience that includes: Healthcare, Insurance, Construction, Photography, Writing/Editing, Web Design, Legal, & Office & Property Management.

Summary of Qualifications

Typing 75 WPM Well versed in OR landlord/tenant laws

Microsoft Systems Certified Strong dispatching background

BA Degree in Web/Graphic Design Strong background in construction

Valid OR driver’s license Very computer proficient

Extensive photography experience Excellent research skills

Superb interpersonal, written & verbal skills Excellent organizational skills

Strong editing & proofreading skills QuickBooks/bookkeeping skills

Career Accomplishments

Administration & Support

• Handled high volume multi-line phones, transferred/dispatched calls to corresponding departments, transcribed accurate records, handled document filing & billing as well as providing excellent customer service.

• Performed administration tasks such as preparing documents, spreadsheets, presentations, reports, keeping open communication via email, fax, IM, & text.

Research

• Investigated any necessary information for proper product installation, repair &/or functionality.

• Compared travel sites to ensure booking the most cost effective fare.

Editing & Proofreading

Proofread all insurance documentation before final submission to insurance companies.

Edited & made appropriate corrections to all office documentation before sending to copywriter.

Proofread articles & adjusted wording, grammar & edited spelling errors before publication to web.

Medical Records, Preparation & Insurance Billing

• Prepared medical records packets for insurance reviews of procedures & fees/services

justification.

• Reviewed for errors & completeness, & assembled/filed records.

• Worked closely with Medicare, Medicaid & private insurance providers submitting

claims & resolving billing issues.

Staff Management

• Screened & interviewed prospective applicants, trained new staff members on use of office equipment, software, company policies & procedures. Effectively handled all staff needs, disputes, policy violations, & terminations.

Professional History

CLS Photography 1999 to Current

Owner/Photographer

Prineville , OR

Prepared Parenting 2009 to Current

Owner/Writer/Editor

Prineville, OR

Somerset Apartments 2008 to 2012

Property Manager

Salem , OR

Northern Sky 2008 to 2011

Web/Graphic Designer

Bonners Ferry , ID

Belite Weight 2007 to 2009

Chief Insurance Management Officer

Irvine , CA

Santiam Answering Service 2000 to 2008

Office Manager

Salem , OR

Education

Westwood College 2001-2005

Web/Graphic Design

Bachelor of Arts

Denver, CO, USA

Newberg High School 1992-1996

Diploma

Newberg, OR, USA

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