Administrative Assistant/Office Manager

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Eagle Eye Surveillance Co Locust Grove, Georgia

Video Monitoring Agent/Dispatcher, Part time only, 18 hrs per week

July 2010 – March 2011

Virtually monitoring video surveillance cameras in different locations across the country. These locations included but were not limited to: construction sites, hotels, pawn shops, scrap yards, liquor stores, convenience stores, hospitals, apartment complexes. We contacted local law enforcement officials for that particular location if we noticed something out of the ordinary. We logged every incident with times, incident and results. I monitored 3 x 42” overhead monitors and 2 desktop monitors. At any given time we were monitoring from 25 – 75 sites, multiple camera locations per site.

Florida Hospital DeLand DeLand, Florida

PBX Operator

December 2004 – November 15, 2009

Receiving and transferring all incoming and in-house calls to patients and staff; responding to all codes and alarms and notifying appropriate personnel as outlined, logging all such codes and alarms; monitoring security cameras; overhead paging of staff as requested; maintaining hospital phone directory; assisting various departments with data entry/word processing. Also worked as private patient sitter on off days/after hours for patients that needed constant supervision, either for emotional or physical needs. Hourly log was filled out as to how active/inactive, intakes/outputs, attitudes and emotional states.

Yearly attendance was required to attend annual fire and safety classes as well as emergency management, hazard material safety, multicultural diversity, ethics/confidentiality/rights, harassment/violence in the work place and numerous other required on line courses.

MS Office/Word, Outlook Express, PowerPointe, Meditech, ViconNet (cameras)

Operable Wall Specialists, Inc DeLand, Florida

Office Manager/Book Keeper

June 1994 – August 2004

Company owned by my husband and myself. Office Manager, payroll

Eastwood Terrace Inn DeLand,Florida

Hostess, Gift Shop Clerk, Advertising

April 1999 – February 2000

As hostess I made reservations, greeted guests, gave tours to visitors, maintained public guest areas. In the gift shop I waited on customers, maintained cleanliness of shop and replenished stock. I designed, printed and distributed advertising brochures, flyers and also newsletters for former guests.

The Good Samaritan House Ministry of 1st Baptist Church of Pine Lakes Eustis, Florida

Coordinator, Volunteer

June 1998 – October 2002

Founded and coordinated all aspects of ministry. Provided assistance to less fortunate in the community, i.e. food, clothing, bill assistance, medical/prescriptions, furniture, gas, etc. This ministry was funded by donations from church members and fund rasiers. I drew up a specific application that applied to the needs of the people and counseled with each one prior to assisting with their needs. Organized fund raisers for special need cases (cancer patient with no insurance, homes lost to fire, etc) and provided toys for family’s with children at Christmas. This was a volunteer position where I worked more hours than a regular job with hours varying from 40 – 60 a week, making myself available 24 hours a day. I did oversee 4 – 6 volunteers there to assist when they were needed. I feel this position gave me experience I would otherwise have never received so I consider it as employment.

Dadan Packaging Sunrise, Florida

Receptionist/Clerical Assistant

1993 -1994

Operated multi-line line phone system; received and processed phone orders from on the road sales force and customers; invoicing and billing; all filing; updated weekly inventory listing for sales force; responsible for all incoming and outgoing mail; ran daily computer back up. Word Star, Word Perfect.

Heico/Jet Avion Hollywood, Florida

Receptionist/Switchboard Operator /Clerical Assistant

1988 - 1992

Operated Executone computerized telephone system, Answered and maintained 19 incoming lines and programming of the entire system, running weekly individual extension call log reports, moving/assigning extension numbers as needed, updating/distributing weekly extension list. Sent and received all Telex messages, stock reports and "E" mail. Processed all outgoing and incoming mail and maintained all Federal Express and postage supplies. Additional departments included: Accounting department: Entering time cards, posting checks, check reconciliation and processing invoices. HR: Received and categorized resumes/applications, assisted in compiling questionnaire for certain positions and assisted in setting up interviews. Sales department: Entering sales orders and new PMA approved part numbers, assembling catalogs and other customer oriented information. Corporate Offices: Maintained corporate mailing lists for financial statements for stockholders information and press releases. Maintained lists of all financial inquiries and requests for all information regarding HEICO CORPORATION. Scheduled/prepared conference room and organized meetings for in-house employees and yearly stock meetings. Monitored security cameras and logged tapes. Word Star, Word Perfect, IBM System 38, Tel Star.

Retail experience years 1989 – 1991; 1977 – 1982 includes cashier, customer service, layaway, dept manager, window dresser

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