Business Analyst with strong business and technology sense
Resume:
Rohit Mulay
***, ****** **, ********,** *****
*****.******@*****.***
Current location: United States
Visa status: F1(Student) visa with Optional practical Training status
Valid up to: September 5, 2009
OBJECTIVE:
To obtain an Entry level Business analyst position and assist in giving an efficient and effective solution
that would help the organization to achieve the best possible solution which would enhance its
productivity and image in the marketplace
SUMMARY :
• Knowledge about health departments/units in medicine and dentistry
• Worked at help desk’ in a dental clinic and gained exposure to various aspects in a dental clinic as well as helped the dentist in his secondary chores/activities
• Was exposed to different drugs, pharmaceutical labs through interaction with medical representatives
• Developed a project on ’Patient Assistance Information System’ as a part of the course.
• Gained knowledge of how business and organizational objectives
should match information Systems objectives for an organization to
remain competitive
• Exposure to Enterprise Resources Planning ERP-SAP ECC 6.0 software
for business process integration
• Exposure to the basic concepts of accounting, management
EDUCATION: Central Michigan University, Mount Pleasant, Michigan 08/ 2008
Master of Science in Information Systems
GPA: 3.35/4.00 (overall)
Mumbai University, Mumbai, India 12/ 2003
Bachelor of Engineering
Major: Computer Engineering
GPA: 3.0/4.0
Technical Skills: CRM/ERP: SAP R/3 (SD,MM, PP,FI & BW)
Oracle: SQL
Languages: C, C++, HTML
Databases: Oracle 10g/ 9i/8.x/7.x
Operating System: Windows XP/95/98/2000, Unix
RAD Tools: Visio, MS-Projects
School Projects: Implemented Management Information System
Name: ‘Patient Assistance Information System’
Responsibilities
• Involved in implementing the project idea
• Involved in collecting the business requirements by participating in the design team and user requirement gathering meetings
• Adhered to the ‘Software Development Life Cycle’ SDLC phases from project inception to the testing phase.
• Used SQL language to retrieve, store and analyze data
• Assisted in manual testing-Black box testing, White box testing, Functional testing, smoke testing
SAP Configuration (Group and Individual project)
Responsibilities
• The customization project was done in SAP ECC 6.0
• Involved in configuration using SD, MM,PP and FI module
• Involved ‘Order-to-Cash’ and ‘Procure-to-Pay’ cycles
• Involved in requirement gathering and system design
• Involved in testing and debugging
• Worked according to the ‘360 degrees’ view to get the real touch
• Understood the importance of buyer-supplier relationships, their types and how they interact using ERP package
Experience:
Help Desk/Data Entry 09/ 2008- Present
Americas Best value Inn, Dexter MO
• Basic data entry, front desk activities
• Excellent opportunity to get exposed to ‘Software’s (old and newly implemented)’ in hospitality industry
• Attended ‘Online’ as well as ‘Onsite’ training sessions to get hands on experience with new software
• Trained coworker and new staff on the new software
• Maintained relationship with the corporate trainers on the various issues of the software, its functionality etc
Graduate Research Assistant 08/ 2007-05/2008
Dept of Business Information Systems,
Central Michigan University
• Searched research topics and articles
• Reading literature review
• Worked on off shoring project
• Improved knowledge about the issues in IS related areas
Trainee Customer Response Executive 05/ 2004-12/ 2004
Reliance Infocomm, Mumbai-India
• Handled customer calls and resolved issues
• Worked in a team environment
• Handled queries related to the customer problems, kept customers informed about
the products
• Maintained excellent relationship with the customer
Research Projects: Customer Relationship Management-CRM
Business Continuity and Disaster Recovery BC/DR
Information Systems Off shoring
Course Highlights:
• Introduction to ERP-SAP, SAP configuration
• Principles of Management, Financial and Managerial accounting
• Business Systems Applications, Principles of Quality management-Six Sigma
• Information Resources Management
Activities:
• Member of International Students Organization
• Association of Information Technology Professionals
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