Management

Carmen A. Gonzalez

***** ********* ****** *., ********, GA 30341

Phone: 678-***-**** Email: nayr8c@r.postjobfree.com

EDUCATION

B.S., Business Administration, Suffield University, 2003

High School Diploma, Washington Irving High School, 1982

PROFESSIONAL EXPERIENCE

EMPLOYER HISTORY

Badcock & More Home Furniture - Bogart, GA

Store Manager, 02/2008 – 08/2011

Increased the revenue for the Bogart, Georgia Badcock furniture store. Completed the Profit and Loss statement monthly, as well as completed the store-within-a store charts weekly. Managed store collections to recuperate any losses experienced by delinquent accounts. Managed and followed the store budget by maintaining proper inventory levels, paying store bills, and making bank deposits. Tracked and input incoming revenue figures. Arranged merchandise for store display. Ensured customer satisfaction by ordering merchandise for customers. Supervised and trained employees, conducted coaching and commendations, completed and reviewed sales associated performance, and distributed paychecks.

Michaels Arts & Craft – Dunwoody, GA

Store Manager, 07/2006 – 08/2008

Increased the revenue for the Dunwoody, Georgia Michaels Craft store, as well as improved the inventory level in the departments. Completed the Profit and Loss statements, the Total Controllable Expenses Statement, and budget. Responsible for ordering merchandise, and managing the store profit contribution. Recruited, interviewed, and hired employees; ensured all associates were trained on department procedures; supervised employees; completed weekly schedules for employees; and conducted coaching and commendations for employees.

Wal-Mart – Kissimmee, FL

09/1996 – 11/2005

Assistant Store Manager, 07/2002 – 11/2005

Prepared budget for the store, prepared a Profit and Loss Statement for the store, and completed Total Controllable Expenses. Managed store profit contribution, and tracked and input incoming revenue. Oversaw store and department operations, technician work for Tire and Lube Express, Human Resource department, Food department, Accounting department, and Apparel/Accessories department. Recruited, interviewed, and hire new associates.

Assistant Manager, Photo Lab, 01/2002 – 07/2002

Operated file and photo processing, and developed film. Completed Profit and Loss statements, adhered to budget for the department, ordered merchandise, and set price changes. Recruited technicians, supervised employees, and completed weekly schedules for employees.

Assistant Manager, Jewelry Department, 09/1998 – 12/2001

Increased the revenue for the Jewelry department. Adhered to budget for the department, completed Profit and Loss statement, and completed price changes and negatives on hand. Maintained proper inventory levels, ordered merchandise, and assisted other Wal-Mart stores with inventory management. Recruited, interviewed, and hire new employees. Conducted sales associates performance reviews, trained associates in use of hand-held terminal, conducted coaching and commendations, and completed weekly schedules for employees.

Customer Service Manager, 07/1997 – 09/1998

Managed customer service and cashiers. Reconciled registers balances. Ordered merchandise for the front end. Processed customer merchandise returns. Ensured customer satisfaction. Directly worked with accounting to manage in-store revenue.

Accountant, 02/1997 – 07/1997

Responsible for paying store bills, distributing paychecks, tracking incoming revenue, and distributing money for use with registers in the store. Deposited revenue into bank. Performed checks and balances of revenue stream for entire store. Filed financial paperwork for a multi-million dollar store.

Cashier, 09/1996 – 02/1997

Ensured customer satisfaction. Processed purchases, and stocked merchandise.

TRAINING/CERTIFICATIONS

Management Skill 101

Tire & Lube Express Management Training Program

Photo Center Management Training Program

Banking / Bank Teller, Cashier Training institute

Contact this candidate