Debbie Boyd
***** ******* ****** ******, ** *****
*********@*********.***
References Available Upon Request Objective
Pursuing opportunities to perform duties within the challenging demands of the administration of business. To pursue a position in the Customer Service field with a dynamic organization I can grow and learn with, while seeking a degree in Human Resource Management.
Work Experience
Administrative Assistant
2/2000 - 8/2007 Horton Enterprise, Aliso Viejo, California
Greeted guest and provided service as needed. Implied Customer Service to incoming callers and visitors. Implied Data Entry to input corrections, missing, or needed information to applications for service. Performed proficient Microsoft Office and Assistant Manager duties on a daily basis. Implemented general office duties.
Mail/File Clerk/Trainer
5/1996 - 7/1998 Labat-Anderson/ Federal Contractors, Laguna Niguel, California
Processed daily outgoing mail, which included postage; sort; count; manifest; packing; Fed-Ex and UPS. Managed rejects (All applications and petitions with mistakes or needing more information for processing) from all units. Performed this task solely. Considered an expert. Trained Supervisor's and fellow employees, as well as civilian employees of Immigration Naturalization Services. Groups consisted of two to six for training. Sometimes training a full unit at once. Prepared handwritten correspondence of Immigration purposes. Implemented search and fact finding ability, to collect, analyze and evaluate findings for processing. Examined for mistakes; incompleteness and authenticity of documents.
Education
2/2007 Riverside Community College
? Currently Enrolled
? Expected Graduation – 2009
8/2003 Santa Ana College
? Human Resource Management Certificate
Skills
? Business Writing
? Microsoft Office
? Business Communication
? Data Entry
? Medical Terminology