Jeffery S. Frazier

**** ***** ** ~ Aurora, NY ***26

Mobile: 315-***-****

Email: najolk@r.postjobfree.com

SECURITY CLEARANCE: Active Top Secret

SUMMARY OF QUALIFICATIONS

Competent, accomplished, and talented biometric systems professional with military experience. Demonstrated success in biometric systems operations, evaluating risk criteria, and technology solutions. Expertise in analyzing biometric standards, biometric applications, and implementation scenarios. Experience in systems administration, desktop support, and technical training. Proven results in planning, installation, support, and troubleshooting within high stress, mission critical environments. An excellent communicator and team player with the ability to work well under pressure and to effectively interact at all levels.

PROFESSIONAL EXPERIENCE

Entre Computer Services

Cayuga County NY (12/2011-Present)

Information Technology Technician

Supervisor Contact: Bryan Lamb 315-***-****

• Providing broad-range IT service support to county administration and public safety customers.

• Support company on severs, laptops, work stations, printers, and other related items

• Backups/Wiring

• Video/security system

• Phone system

• Knowledgeable in MS Windows OS - 2000, XP, MAC OS

• PC (Dell, HP, Apple MAC, IBM) & Printer hardware trouble shooting & repair

• Desktop support knowledge for current MS Office and general business applications

• Assist users with remote connectivity, systems access

• Troubleshooting Microsoft networks, databases and Windows based devices.

Science Applications International Corporation- Intelligence, Surveillance and Reconnaissance Division

Guantanamo Bay, Cuba (9/2010-12/2011)

Field Service Engineer- DIVAS (Digital Interrogation Video Archive System)

Supervisor Contact: Rex Trudell najolk@r.postjobfree.com

• Responsible for set up, deployment and integration of the interrogation facility equipment

• Preparation and updating of a master schedule for each interrogation module including de-confliction of priorities

• Operation of the interrogation facility including standard procedures for initiating and terminating recording

• Continuous fault monitoring and improvement of the capability to maximize uptime

• Proactive maintenance to include assessment of storage facilities, operating system performance, and operating system and software tuning

• Backup plan to support daily, weekly, and monthly incremental backups with offsite storage as defined by the customer

• Briefed SOUTHCOM and local military commanders, DIA/FBI and VIPs (U.S. Members of Congress) on system capabilities and SOPs on a regular basis

• Exceptional analytical and briefing skills

• Other requirements as negotiated between SAIC and the government

Science Applications International Corporation- BIOMETRICS

Bagram, Afghanistan/ Basrah, Iraq (4/2008-5/2010)

Field Support Engineer OEF/OIF- BAT,

Supervisor Contact: Chuck Hidalgo najolk@r.postjobfree.com

• Working knowledge of the following systems: Biometrics Automated Tool Set, Biometric Automated Toolset (BAT)/Handheld Interagency Identification Device (HIIDE) operations, Secure Electronic Enrollment Kit (SEEK), Cross Match ID 1000 Finger Print Scanner, Retina Scanner Technology.

• Configured BAT (Biometric Automated Toolset) Systems and create solid working images to be used for biometric collection.

• Conducted thorough and complete analysis of multiple sources of complex biometrical information.

• Enrolled non-US support personnel (Iraqis and others) into a computerized base-access system that leverages the latest biometric identification technologies, updating software and database as necessary.

• Responsible for network support services to include the planning, scheduling, operation, optimization, security administration, maintenance, and network management monitoring support to the Biometrics Automated Toolset (BAT) systems. Responsibility for the identification and resolution of network connectivity issues between BAT clients and servers.

• Duties involved systems administration, configuration management, version upgrade support on both software and network devices. Security administration of BAT systems by ensuring that network protocols are properly configured and opened TCP/IP ports are properly secured within local area network (LAN) and Wide Area Network (WAN).

• Responded to customer-reported systems problems.

• Provided training and technical support to Field Support Engineers and deployed units. Supported intelligence operations to Joint Special Operations Task Forces, Special Operations Units and U.S/Coalition military customers.

• Tested new software before implementation to ensure mission readiness.

• Performed server builds, configuration and testing.

• Conducted interoperability testing between BAT and other biometric systems used in the AOR.

• Monitored DSS (Discovery Synchronization Service) as well as tested new versions to ensure the databases are synchronized at all times.

• Managed Active Directory for all computers and users in BAT Organizational Unit.

• Monitored servers to ensure operational stability.

• Conducted troubleshooting on servers to identify hardware and software issues.

MILITARY EXPERIENCE

TOTAL YEARS OF MILITARY SERVICE: (06/1989 – 04/1991), (06-1999 – 06/2007) = 10 YEARS)

United States Marine Corps- 3D Low Altitude Air Defense Battalion/ I MEF/ MEU (SOC)

Camp Pendleton, CA (8/1999-6/2007)

Intelligence Chief/Intelligence Systems Administrator, Anti-Air Warfare Gunner, CI/Humint

• Prepared and delivered intelligence briefings to senior military officers.

• Handled classified media on a daily basis and ensured appropriate storage, safeguarding, labeling and disclosure requirements were followed for the protection of classified information.

• Developed and maintained personnel security databases.

• Responsible for routine system administration on intelligence and mission planning systems.

• Processed employee security clearances, conducted security briefings/training sessions, and monitored classified material control areas.

• Responsible for the operation and administration of the JPAS and e-QIP security systems.

• Installed, configured, and troubleshot systems software and hardware.

• Developed and presented military leadership with courses of action as it pertained to personnel security and threat mitigation.

• Configured and monitored network settings on systems connected to the Secret Internet Protocol Routing Network (SIPRNet).

• Trained in counterintelligence operations, interrogation techniques, surveillance and counter- surveillance

• Conducted mobile and physical security operations and served as Agent-in-Charge for the 15th Marine Expeditionary Unit (SOC) Personal Security Detail in Iraq

EDUCATION

Mart High School – Waco, TX 1986-1990

High School Diploma 1990

University of Texas at Arlington – Arlington, TX 1993-1996

Credits towards Undergraduate (not complete)

MILITARY TRAINING

• Marine Air/Ground Task Force Counterintelligence/HUMINT/Interrogator Course, Dam Neck, VA (2003)

• Survival Evasion, Resistance and Escape (SERE) Level C Course, North Island, CA (2000)

• Military Close Quarters Battle Course (MPRI), Kuwait (2005)

• Marine Aviation Weapons and Tactics Course, Yuma, AZ (2005)

• Stinger Missile Gunner/Operator School (US Army Air Defense Artillery School), Ft. Bliss, TX (1990)

• Fleet Aviation Safety/Hazmat Officer Course, Miramar, CA (2004)

• Substance Abuse Control Officer Course, Camp Pendleton, CA (2006)

• Small arms qualifications, U.S. Training Center (Xe) (2010)

PROFESSIONAL (COMMERCIAL) TRAINING

Operating Systems: Windows 2000, XP, Vista, and Windows 7, Windows Server NT, 2000, 2003, 2007.

Hardware: Dell PowerEdge Servers; Static and wireless surveillance setup and monitoring, wireless networking devices. PC (Dell, HP, Apple MAC, IBM) & Printer hardware trouble shooting & repair

Software/Applications/Databases: Microsoft Active Directory; Microsoft Exchange Server; DIVAS (Digital Interrogation Video Archive System); Microsoft SQL Server; DNS; DHCP; IIS; Google Earth; Biometrics Automated Tool Set, Biometric Automated Toolset (BAT)/Handheld Interagency Identification Device (HIIDE); Secure Electronic Enrollment Kit (SEEK); Cross Match ID 1000 Finger Print Scanner; Retina Scanner Technology

CITIZENSHIP

• United States Citizen

Jeffery S. Frazier

Skills Assessment

• I have 3 years of experience in the administration of Local Area Network (LAN) operating systems, servers, and applications as a network administrator.

• I have advanced Microsoft Windows XP/Vista/7 installation and configuration experience.

• I am proficient in creating and troubleshooting Microsoft Windows User Accounts, Group/Group Permissions and File Permissions in my current position and in my two years as a Biometrics Field Service Engineer.

• I have experience with the Biometric Automated Toolset (BAT) and DoD Biometric equipment and procedures. I completed biometrics training at Ft Huachuca, AZ and have experience with Biometrics Automated Tool Set, Biometric Automated Toolset (BAT)/Handheld Interagency Identification Device (HIIDE); Secure Electronic Enrollment Kit (SEEK); Cross Match ID 1000 Finger Print Scanner; Retina Scanner Technology. Received certification and assignment as a BAT SysAdmin in 2009.

• I have current experience in configuring wireless routers and networks.

• I have current and previous experience with installing and troubleshooting third party applications (MS applications, BAT,HIIDE, DIVAS and various county government software applications).

• I have advanced skills with installing, configuring and troubleshooting peripherals such as Handheld Interagency Identification Device (HIIDE); Secure Electronic Enrollment Kit (SEEK); Cross Match ID 1000 Finger Print Scanner; Retina Scanner Technology; digital cameras and scanners/printers.

• I am proficient with TCP/IP networking and DHCP in a LAN/WAN environment.

• I have excellent communication and teaching skills to provide training in formal and informal settings to classes of varying size and knowledge levels. I have provided BAT/HIIDE training and technical support to Field Support Engineers, coalition partners and deployed units.

• I have experience with and an understanding of In-Theater and National level Biometric Architecture and the Biometric Enabled Intelligence process.

• I have experience with File Transport Protocol as a BAT FSE to transfer .bdf BAT enrollments and Watch List differentials.

• I have SQL Server experience as a BAT FSE in Iraq (2008 – 2010) and I am currently studying SQL Server 2005/2008 manuals to increase my proficiency.

• I have experience writing standard operating procedures to include day-to-day operations, contingency operations and troubleshooting for BAT/HIIDE systems and the Digital Interrogation Video Archiving System.

• I have ten years active duty military experience in the U.S. Marine Corps. I have combat arms as well as intelligence experience. I have supported intelligence/biometric operations to Joint Special Operations Task Forces, Special Operations Units and U.S/Coalition military customers.

• I am trained in counterintelligence operations, interrogation techniques, surveillance and counter- surveillance. Trained in and conducted mobile and physical security operations and served as Agent-in-Charge for the 15th Marine Expeditionary Unit (SOC) Personal Security Detail in Iraq. I have previously served two combat tours to Iraq as an active duty Marine. I have completed tours to Iraq and Afghanistan as a biometrics field service engineer (BAT/HIIDE enrolling/sys admin/training) and a tour to Guantanamo Bay supporting the DIA/FBI/SOUTHCOM Interrogation Cell. I am SERE Level “C” qualified. I passed all small arms qualifications at the U.S. Training Center (Xe) late 2010.

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