Customer Service Real Estate

Ms Nargiza Baratova

PERSONAL INFORMATION

Address: ** ***** *****, ********* ****

London W2 3NP

United Kingdom

Email: ********.*******@*****.***

Tel: +447********* begin_of_the_skype_highlighting +447********* end_of_the_skype_highlighting begin_of_the_skype_highlighting +447********* end_of_the_skype_highlighting

Date of Birth: 23/11/1984

PROFILE

A business development and communication rounder which I enjoy working in a team environment or independently on medium sized projects and like to see them through from beginning to end. Have been a team leader and been working in variety of roles within marketing and communication over the past few years in medium to large companies, including government and non-government agencies. I enjoy a busy work environment with plenty of organizing and business development initiatives and seeking a role to contribute my experience and skills to the benefit of an organisation.

SKILLS

Experience in contract negotiation

Experience in development of new and existing client accounts

Excellent communication and interpersonal skills

Experience in corporate and public event and roadshow organising, marketing and public relations; media releases and advertising

Experience in market research within financial services, property development and real estate, transportation and logistics, oil and gas

Experience in project presentation

A good knowledge of Microsoft Software packages

Excellent legal and managerial skills

Experience in invoicing, process payments and general office bookkeeping

PROFESSIONAL EXPERIENCE

June 2011- Ongoing (Working as a freelancer from London)

Company: Dolphin Group Doha, Qatar

Business Development Officer

Bringing new businesses and global companies on board to work in partnership with Dolphin and explore local projects in the Qatari market within infrastructure and property development

Working with clients and negotiate contracts; assist with administration and legal procedure of new company establishment in Qatar

Managing business relationships making profit and satisfying clients through the process of intelligence gathering of information on infrastructural companies, market environment and competitors.

January 2008 – Ongoing

Company: UCI International London, UK Marketing Coordinator and Corporate Communication

Working with internal clients and external agencies; implement and develop company’s communication strategies. Maintaining a positive public image of company and its product, and developing media outreach strategies. Working with strategic partners and supporting associations to organise global investment conferences. Organising a variety of networking and business events with special guests including high-profile business people, embassies and Ministers. Publicising these events throughout all communication channels.

Working on a communication campaign for the introduction of the extranet to the global organisation.

Managing budgets and forecasting for events and communications activities.

Analyze and consult client’s investment projects and proposals from EMEA and CIS region in various industries (Real Estate and Property development, Healthcare and Education, Transportation and Logistics, Oil and Gas) to engage clients to the relevant private investors or institutional investors for investment roadshow.

Collaborate with clients, negotiating the contracts, preparing proposals. Process invoices and legalizations tasks.

Develop innovative collaborative structure with team in order to grow the revenue and sales of the business.

Global events and roadshows successfully competed in: London, Qatar, Saudi Arabia and UAE.

August 2008 – December 2009 Company: Marketforce Business and Media Ltd/ Institute of Economic Affairs London, UK

Research Executive and Marketing Assistant

Research, analyze, collect and update data from companies and the actual market, contact companies all over the world via phone and internet within financial services, transport, media, utilities and public sectors. Assisting with editing, compiling and contributing to the event magazine.

Analyse market potentials and classify information.

Assisting with collating, writing and producing a weekly online newsletter to be sent to all organisations worldwide.

May 2006 – January 2008 Company: Brighton Pier Brighton, UK

Accounts assistant/Purchase Ledger

Responsible for receiving register, post and chase supplier invoices with supplier and departments. Reconcile supplier statements and deal with supplier enquires, dispute invoices and payments. Responsible for cheque runs ensuring all checks and completed.

Checking posted invoices for project and repair control, assisting with weekly and monthly accounts, department’s income and cost. Helping with payroll when it needs.

March 2007 – May 2007 Company: British Red Cross Samarkand, Uzbekistan Accounts Administrator (Volunteer)

Office administration, customer service, answering calls and organizing posts, and deliveries.

EDUCATION

October 2009 – September 2011 Grenoble Ecole de Management (European Business School) London campus, UK Bachelor in International Business

Related courses: Corporate Finance, Strategic Management, International Business Law, International Marketing

September 2003 – February 2005 Samarkand State University Samarkand, Uzbekistan Bachelor in Economics and Marketing

Related courses: Economics, Accounting, Marketing and Corporate Law

September 2001 –June 2003 2nd Academic Lyceum Samarkand, Uzbekistan Diploma in Economics/ Completed Secondary Education

Languages

Excellent in English; Fluent in Russian and Uzbek; Conversational in Persian, Beginner in French and Arabic

References available upon request

Contact this candidate