Leslie B Knowles
De Kalb, TX 75559
USA
Email:**************@*****.***
Work Experience
Christus St. Michael Health System/Ark-La-Tex Health Network (1/16/2012 - Present)
Credentialing Clerk and Receptionist
Texarkana, TX United States
Contact; No
Hours per week: 40
Duties: As the credentialing clerk and receptionist my duties include supervising the front door, accepting and distributing mail throughout the office, answering various phone calls, checking licenses and malpractice insurances monthly to make sure they are updated under specific standardized regulations, policies, and procedures, operating word processors and personal computers, using microsoft publisher, outlook, and excel, include various automated formats for input of transactions, reporting the status of physicians under the Office of Inspector General and/or EPLS for any sanctions against them, entering into our database all new non-staff caregivers for our network, and completing filing for all areas of the office.
Red River Federal Credit Union (05/21/2010 – 08/01/2011) - Accounting/Bookkeeping Specialist
Hooks, TX United States
Hours per week: 40
Duties: As a Bookkeeping Specialist, my primary duty is to provide administrative and clerical support and verify and analyze the Credit Unions reports for Share Draft documents and decide whether they can or cannot be paid through a members account. I also assisted in the collections and distribution of information. Works independently or as a team member on special assignments. Monitors a variety of support programs within the organization such as security, files management and reports. Prepare correspondence, reports, or similar materials from handwritten or electronic drafts. Provide guidance to and assists organizational personnel on such matters as correspondence, timekeeping, employee benefits, property and supplies, security, mail management, forms control, records management, etc. Ensures that correspondence is properly routed in a timely manner. Determines which items should be brought to supervisor's attention as opposed to those that should be sent directly to other appropriate personnel for action.Accurately prepares time and attendance data in a timely manner. Prepare a variety of reports, composing and/or editing data submitted by functional personnel. Reviews reports. I also handle Liens, Levies, Writ of Garnishments, and Freezes on accounts. With all these legal actions, I have to determine their mathematical correctness, validity and clerical accuracy, avoiding the penalty of the Credit Union to be held responsible for any errors. Other duties I have include correcting encoding errors, clearing errors, sending and receiving foreign check collection items, and processing affidavit of forgeries. With these items, I have to post to the assigned correct general ledger and to the appropriate debits and credits. Assemble information & materials needed for staff meetings. Screen incoming mail & route to appropriate person. Maintain suspense log on incoming correspondence & action documents. Review outgoing correspondence for procedural and grammatical accuracy. As custodian for all classified material, assure documents are properly classified, marked & reviewed for retirement. Screen calls & route to appropriate person. Monitor commitments made until they have been met. I maintain files of all correspondence and messages pertaining to financial records and accounting, including fax confirmations and copies. Type information into Excel, Word, and Outlook are also things that I use on a daily basis. Some issues involve resolving discrepancies by contacting the members. At the end of each month I have to post totals of the general ledger. Audits were perfumed to check for erros, irregularities, omissions, etc.
Red River Federal Credit Union (08/01/2009 - 05/21/2010) - FT Teller
New Boston, TX United States
Hours per week: 40
Duties: The primary responsibilities I had as a teller included one-on-one interaction, personally answering routine questions in a timely and accurate manner, providing accurate information for the members, and handling cash and checks. I greeted members and spoke friendly with them to make sure they were comfortable and knew that they could trust their banker, because I as a teller, represented the Credit Union. At the end of every day, I had to make sure my cash drawer was in balance. The various machines that I used on a day-to-day basis were a computer, cash dispenser machine, money order machine, cash counter, scanner, and the fax machine.
Warrens Shoes (11/15/2007 - 08/01/2008) - Sales Associate
Texarkana, Texas United States
Hours per week: 25
Duties: As a sales associate for Warrens Shoes, I had various job duties. I greeted customers with friendliness and respect, assisting them with any questions or concerns. I qualified and closed sales, monitored the sales floor, restocked products, maintained work environment, and helped train new employees. I also did inventory when we received new products.
Victorias Secret (04/30/2007 - 08/01/2007) - Sales Clerk
Texarkana, Texas United States
Hours per week: 10
Duties: Dressing Room Assistance, Tended Customers, Organized & Maintain Floor Arrangements. Managed Customer Needs, Stocked Products.
Education
College/University
Texarkana College (08/15/2005 - 12/10/2012)
Texarkana, Texas
United States
Degree: - Major: Business
GPA: 3.5 Semester Hours: 39
Description: Business Computer Applications; English Composition I & II. Psychology I & II; College Algebra; U.S. History, Macro Economics, Micro Economics, Financial Accounting, Music Appreciation, and Business Law.
High School
New Boston High School (08/15/2004 - 06/01/2007)
New Boston, Texas
United States
Degree:
GPA: 3.7
Additional Information
Advanced in Basic Computer Knowledge, Typing Speed 60 WPM, Able to Communicate & Work with Individuals & Staff. Enjoy People, Readily Greet Customers & Handling Various Complaints & Needs. Operate Most Office Machines, Hardworking, Productive, Outgoing, Dependable & Helpful. Accustomed to Frequently Handling Cash, Inventory Controls, Deposits & Reporting. Clergy Skills: Answering Phones, Treating Customers & Staff Respectfully, Proficient in Excel, Microsoft Word, and Microsoft Outlook.