Dispatcher

Yvette K. Pruitt

**** *** ***** **** ****, Plymouth, Michigan 48104

Home: 734-***-****

Objective

To utilize my skills and efficiency in a professional corporate setting that will enable me to contribute to the company's objectives.

Work Experience

Air Craft Dispatcher (2005 - 2009)

Kalitta Charters, Ypsilanti, Michigan

Coordination of pilots and Air Craft to meet clients needs for on demand air transportation for freight, passenger, and Air Ambulance.

Coordination of Fixed Base of Operation’s to provide services, including catering and fuel.

Coronation of Customs agency’s, to broker freight and passengers through the United States and other Countries.

Quote and book trips, having booked over 1 million dollars in sales for the year.

Knowledge of FAA Requirements for 135 and 121 operations.

Administrative Assistant/Dispatcher (1999 - 2005)

Golden Limousine Inc., Ann Arbor, MI.

HR responsibilities; hiring all new drivers: including background checks, driver license

Verification, and training for all new Chauffeurs. Pre and post drug/alcohol testing for all Chauffeur and CDL Drivers.

Continuing education for all drivers, and a post accident course.

Knowledge of M-Dot requirements.

Special Event Coordinator; with respect to the North American Auto Show, Sam Jam, and the Ryder Cup.

Scheduling drivers; current day & week; allocating available resources as needed due to flight delays, customer changes, traffic situations, coordination of airport arrivals & departures; scheduling "as directed" business.

Customer service responsibilities; dealing with clients who may have a concern, or other issue, and dealing with customers that drivers may have issues with concerning ethics and morals.

Purchasing/Inventory responsibilities; maintaining inventory of decorations and amenities for contract transportation.

Operation/administrative responsibilities; filing, archiving, data base back up. Instrumental in developing and implementing new and current filing system to easily track and schedule future date reservations, auditing and adjusting of driver logs for payroll processing.

Dispatcher/Driver (1992 - 1999)

Arbor Limousine, Ann Arbor, MI.

Close client contact on daily basis; coordination of daily driver schedules; proofing schedules For conflict and accuracy; coordination of airport arrivals, departures and pickups.

Administrative duties; data entry, filing, preparation of driver payroll, the input of invoices for billing.

Responsible for solutions to problem issues and billing disputes.

Software Knowledge

* Win fax

* Microsoft Word

* Microsoft Office

* Microsoft Works

* Microsoft Publisher

* Microsoft Excel

* Windows 95,2000,XL

* MS-DOS

* Proprietary reservation software

Special Skills

I have the ability to adapt and learn new tasks or skills quickly.

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