Patricia D Short

*** **** **** **

LANCASTER, PA 17602

Cell Phone: 717-***-****

Email: n9q8dv@r.postjobfree.com

OBJECTIVE: Pursue a career change into the Administrative/Secretarial field where I can utilize

my excellent organizational skills, computer proficiency, and strong customer

relations skills

EXPERIENCE

Y & S Candies - Lancaster, PA 01/11/2010 - 02/23/2012

PNP Operator

To make sure the candy was packed right, the weight was right the taste, length and packing

was correct.

Intermedia Marketing - Lancaster, PA 12/08/2008 - 08/17/2009

Telephone Sales Rep

Assist customers with the most cost effective phone,internet, and directTv package that was

available. Assit customers and direct them to the right department.

Labor Ready - Lancaster, PA 06/10/2007 - 10/02/2007

Customer Service

Confer with customers by telephone or in person to provide information about products and

services, to take or enter orders, cancel accounts. Keep records of customer interactions and

transactions, recording details of inquiries, and comments, as well as actions taken,requested,

collect deposits or payments, or arrange for billing. Contact customers to respond to inquiries or

to notify them of Resolve customers' service or billing complaints by performing and adjusting

bills.

Clark Filter - Lancaster, PA 02/15/2005 - 05/17/2006

Packer

My Job there consist of trimming excess off of filter, packing and stacking skids and using a

hand jack to move skid, kept the production that was done for the day and the type of filters

that was made all kept in a log book.

Kemps Food Inc - Lancaster, PA 10/13/2000 - 09/15/2005

Packer/Feeder

Seal containers or materials, using glues, fasteners, nails, and hand tools. Load materials and

products into package processing equipment. Assemble, line, and pad cartons, crates, and

containers, using hand tools. Clean containers, materials, supplies, or work areas, using

cleaning solutions and hand tools. Transport packages to customers' vehicles.