Sales Marketing

Sreerupa Ghosh

Mobile:515-***-****

Email:********.******@*****.***

Postal address: 40 South Curioso Street,

Mountain House,

California,

95391

Summary

• Resourceful, innovative versatile and customer focussed Internet marketing and business analyst with years of

progressive experience and in-depth knowledge in strategic alliances, people skills, strong consultative sales and

online marketing developmental skills with large and medium scale organizations.

• Posses a huge passion to serve their clients and surpass client expectations.

Unique combination of ability to understand consumer's attitudes, behaviours, desires and preferences along with

building and sustaining long term customer relations therefore ensuring repeat businesses.

• Ability to handle multiple and high level projects/tasks, marketing programmes and campaigns simultaneously with

an ability to work at above average velocity thus keep work flowing while minimizing problems and prevent delays.

• Possess strong C-level/board level communication and presentation skills along with exceptional strategic thinking

skills and ability to learn new technologies quickly and perform tasks independently.

Core Competencies:

• Exceptional Typing and cold calling

skills

• B2B Marketing and Database

Management

• Reservations System experience

with SABRE experience

• Channel Sales closure techniques and

Telemarketing Management

• Social Media and Online

Marketing

• Email /Online blasts and Lead

Generation

• Excellent and Creative web designing and

developmental skills

• Corporate Communications and Strategic

Alliances

• Database Generation, Online Campaigns and

statistical analysis

• Web Campaigning and CRM

Systems

• Change Management, Profit

Planning

• Search Engine Optimisation

and Management and

Affiliate Marketing

• Viral Marketing

• ROI Management, MIS and

Pipeline reporting

• Agile Project Management

• Design Of Sales strategies and

expertise in CRM

Communication and Marketing/Business Development Skills:

• Managed multiple concurrent sales cycles effectively and closed large and complex long-cycle deals.

• Created and designed online marketing materials those have become the core to solution sets within the customer

strategy practice.

• Intermediate experience with Adobe Creative Suite

• Redesigned, sales processes yielding 42% increase in customer growth.

• Proven track records of building communication plans in partnership with corporate groups to support operations

initiatives along with monitoring and maintaining knowledge of the latest graphic techniques and products,

developments.

• Managed client relationships and translated their needs into practical and scalable solutions.

Computer Skills

In-depth knowledge of Microsoft Office suites, Adobe, graphics applications, sound knowledge of SalesForce.com, adobe

photoshop, and computer accounting software programmes.

Professional Experience:

IDS Softwares Jun 2010 – Feb 2011

Pre Sales and Marketing Executive

Held a responsible position for this leading information technology and E-Solutions provider and have been passionately

focussed on aligning various marketing and communications strategies with the business strategies.

• Demonstrated the ability to methodically develop, implement and evaluate marketing and telemarketing programs

and policies therefore ensured the increase in productivity within the organization.

• Wrote and telephoned letters to answer to follow up initial sales contracts or to correspondence from customers.

• Arranged meetings for sales representatives to meet with potential customers.

• Maintained appropriate email distribution lists and data on systems for effective communications like telecalling

and social media marketing.

• Prepared and delivered presentations to describe products and services and had been successful in convincing

potential customers to purchase a product, add on a module or service.

• Proven records of building high-level internal and external tele communications strategies leading to development

of high quality content for marketing interaction with media that effectively promoted B2B marketing across a wide

variety of channels.

• Systematically tracked customer product enhancement, customisations and system modifications requests and

arranged for bugs fixation.

• Developed innovative customer segment marketing strategies and played an integral part of various startegicmarketing

programmes leading to increase of company brand image globally.

• Achieved 150% of expected revenue goals during first campaign.

Kingfisher Airlines with SABRE Systems, Dec 2009 - May 2010

Business Development and Guest Relations Executive (Fixed term)

• Conducted Media Management and built and sustained relation with top online media houses like yahoo, goggle,

facebook etc.

• Launched a Customer Loyalty implementation programme that resulted in exceeding of guest expectations and thus

improvised customer feedbacks for all categories of airline services.

Jury’s Hotels and Properties Management Limited with Micros Systems Jul 2008 - Nov 2009

HR and Guest Services officer (Contract)

• Made high level outbound and inbound sales calls generated effective leads and maintained healthy relations with

clients.

• Researched and drastically improved the system by reducing professional costs by 70,000 pounds quarterly.

Premier Inn, [Whitbread group] Dec 2007 - Jul 2008

Service Associate (Flexible hours)

• Sustained and improvised on brand standards and ensured creativity in services resulting in customer appreciation.

American Express Bank, Jun 2006 - Jun 2007

Finance and Administration associate

• Researched the marketplace and advised clients on investement products and financial services available.

• Ensured they are aware of and understand the mortgage options that best meet their needs, and then securing a sale.

Education & Training

Strathclyde Business School, United Kingdom Aug 2008

• Masters in Human Resource and Communications Management

South City College of Commerce, (Calcutta University) Apr 2006

• Bachelors in Commerce (Honors) [Major in Accounts and Finance]

Contact this candidate