Diana Phillips Frost

“Dee Dee”

**** ******* ***** *** **

Boiling Springs, SC 29316

n9e0n0@r.postjobfree.com

Cell: 864-***-****

I am a very goal oriented person that loves being around and dealing with the public. My greatest assets

are my communication and problem solving skills. I have patience and persistence with customers

because I relate well with them. I take pride in developing many life-long relationships with consumers

and like to believe I will go above and beyond the competitors in doing so. I am a very quick learner and

love the challenge of learning new skills and closing sales.

I have been in sales for fifteen years both in the Automotive Sales and Finance as well as owning my own

business. I have experience in almost every aspect of the automotive business. I have prospected for

customers, sold cars and back end products, structured deals, arranged financing with lenders, printed

Financial and Title Forms, maintained compliance, collected delinquent accounts, taken payments,

completed title work for the DMV, turned internet leads into sales and handled customer concerns and

complaints. This experience has served me well in my ability to produce high grosses and turn lots of

numbers.

I am looking to be in a management position either on the sales floor training sales people, in the finance

office, or the internet department. My career goals are to be in a position where I can use the skills that I

have obtained to grow a sales force which will in turn GROW SALES!

EMPLOYMENT HISTORY

Vic Bailey Ford Lincoln

March 2012 – Present

Responsibilities included Finance Manager and Internet Consultant. For the first six months I was the

only Finance Manager for primary and secondary finance. The dealership was averaging 125-150 sales a

month. I am proficient with ADP and Reynolds and Reynolds. I maintained compliance, built and

maintained relationships with lenders, submitted and rehashed deals, sold warranties, maintenance plans,

environmental products and insurances. Due to the extremely long hours because I was the only finance

manager in such a large store I have recently moved into the internet department. I love my job and the

people that I work with. I have been very successful with getting customers to come in and complete

sales. My strengths are my phone and relationship building skills. I am only wanting to leave to return to

management either in Finance, Sales, or Internet.

Self-Employed

November 2006-February 2012

I owned my own business IMAGES 4TOMORRROW, LLC. It consisted of Marketing, Graphic Design

and Production, Photography and Publishing. I used many computer programs in my business. I am very

well versed and adapt quickly to new programs. I also owned a retail Sports Clothing Store Hometown

Spirit. The store was under the umbrella of Images 4 Tomorrow, LLC. I designed, printed, personalized

and sold Sports T-shirts and apparel. I also sold promotional products and apparel. Due to the decline in

the economy I decided to sell my business and return to automotive sales.

Hygiene Coordinator

January 2006- November 2006

Responsibilities include answering multi-line phone, checking in, and updating patient information., also

maintaining a full schedule for four full-time Hygienist. I accomplish this by working a recall schedule

and ensuring that patients have a complete understanding of treatments offered by the office and then

scheduling them. General front office work and customer service skills utilized on a daily basis.

Realtor

May 2004-January 2006

Responsibilities include assisting clients in the buying and selling of their real estate. Detailed contract

work with clients and banks. I Prospected for clients, research of properties and the real estate market. I

was a member of the Spartanburg Board of Realtors. I worked as a contract employee for Weichert

Realtors Peggy Wilson and Associates.

Davis Credit Cars of Woodruff

September 2002 –March 2004

Responsibilities included office manager, sales, financing, and collections. I was a one-man office at the

car lot for Tony Davis. I was responsible for the day to day running of the lot which included paying the

bills, maintaining the lot and cars, sales, financing, and I was also responsible for taking and collecting

both current and past due accounts.

JD Byrider

March 1, 2001 – September 1, 2002

Responsibilities included prospecting, selling credit re-establishment programs, selling automobiles,

entering and updating customer information in computer, running finance paper, working and signing

customers up on final paperwork. I was also assisted CNAC with taking payments, collecting on

delinquent accounts, and problem solving.

Vic Bailey Ford

November 1998 – March 2001

Responsibilities included new car sales and leasing. I also was very proficient at prospecting for

customers. The last six months I was the Secondary Finance Manager.

Stay at Home Mom

September 1995 – November 1998

Full time student and stay at home Mom. I held a few part time and fill in jobs within this time. These

were mostly clerical jobs answering multi-line phones, filing, and data entry.

Intedege Industries

April 1994 – September 1995

Responsibilities included answering Switchboard, filing, data entry, invoicing, and customer service

Experience

I have completed all of my requirements for Early Childhood Education with the exception of one half of

my student teaching placement. I also took and passed the National Teachers Exam for Early Childhood

and Elementary Education. I however have not completed the requirements for graduation and

certification. I held and am working on bringing current my certification in Sales and Leasing with Ford

Motor Company. I was a certified Realtor for the State of South Carolina. My additional experience

includes General Life experience, Internet, Marketing, Microsoft Office, ADP, Reynolds and Reynolds,

and answering Multi-Line switchboards.

Education

High School Woodruff High School Graduated in 1990

Associates of Arts Degree Spartanburg Methodist College

2+ years at University of South Carolina Spartanburg (USC Upstate) in Early Childhood Education

References available upon request.

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