Customer Service Sales

Carlos Ayluardo_____________________________________

*** **. **** **** • Osteen, FL 32764 • Phone: (407) 302- 0200

Cell: 386-***-****

Objective

To secure a position where I may utilize my present skills and further develop additional skills.

Summary

Experience in management, sales & customer service. Highly motivated, detail and quality oriented. Effective in high stress situations and capable of handling multiple tasks simultaneously. Bi-lingual.

Experience

Counter Agent

DTG Group, Sanford, FL • August 2010 to May 2011

Counter agent for Dollar / Thrifty car rentals. Assist customers with rental of vehicles. Prepare reservations and contracts for rentals. Assist customers with other services for their rental contract. Accept and process payments for services. All other areas of customer service as it pertains to this industry.

Courier

Florida’s Blood Centers, Orlando, Florida • September 2008 to June 2010

Work within a 21 county area, with pick up at 30 locations and delivery to over 70 healthcare facilities. Responsible for delivery and receipt of blood products and various supplies. Preparation of delivery vehicle for each days routes; vehicle inspection, prepare mail supplies for delivery to branches, prepare for daily route pick-ups and delivery. Delivery of blood products to healthcare facilities on routine, asap and stat orders. Complete and maintain various company logs, as required.

Owner / President

M and C Trade, Osteen, Florida • January 2005 to June 2008

Work internet sales specializing in wholesale of medical supplies and health products.

Sales Manager - Pre-Owned Department

Deel Volvo, Miami, Florida • January 1996 - December 2004

Responsible for tracking and reporting weekly and monthly sales. Reconditioning inventory, full responsibility for the sales desk and customer service.

Sales Manager & Sales Training Supervisor

Deel Ford, Coral Gables, Florida • April 1988 - December 1995

Managed all aspects of Pre-Owned Sales department; responsible for coordinating staff of 20+ sales personnel.

Property Management and Management Representative

Alliance Management Services, Inc., Miami, Florida • January 1984 - March 1988

Managed 1500+ unit complex; responsible for all management aspects; maintenance, grounds, and financials.

Inside Sales Representative

Devoe and Reynolds, Coral Gables, Florida • February 1983 - October 1984

Sales representative for primarily commercial accounts for industrial paints and sprayers; handled sales of product.

Education

Miami Dade Community College, Miami, Florida

Coursework concentration in condominium management.

California Technical School, Long Beach California

Coursework concentration in Automotive Engineering.

Cerritos Community College, Artesia, California

Coursework concentration in Business Administration

Eldorado Senior High School, Cerritos, California

Coursework in core high school subjects.

Contact this candidate