Customer Service Sales
Resume:
Leo Lyashenko
Antelope, CA *****
******@*******.***
SUMMARY OF QUALIFICATION
• 11 years of experience
• Service Experts™ 2006 top 10 of service agreement sales
• Service Experts™ 2006 top 10 replacement leads
• Completion of HVAC Training Course
• 608 Type II EPA Certification
• Excellent customer service skills
• Building facility maintenance experience
WORK EXPERIENCE
Brower Mechanical Inc 04/09-02/10
• Servicing residential and commercial HVAC units
• Responsible for diagnostics and the repair of malfunctioning units for detective parts, utilizing knowledge of mechanical, electrical, and refrigeration theory, to determine cause of malfunctions.
Dial One Service Experts 05/04-03/09
• Maintenance and servicing HVAC units
• Responsible for diagnostics and the repair of malfunctioning units for detective parts, utilizing knowledge of mechanical, electrical, and refrigeration theory, to determine cause of malfunctions.
• Sales of maintenance agreements , IAQ sales, up sales
• Trained new employees in the troubleshooting of HVAC systems
• Prepared reports and documents under the manager supervision
• Prepared credit and loan application processing
HVAC and Appliance Service 04/2002-05/2004
• Installation of different HVAC units, troubleshooting and repair HVAC units
• Fixing dishwashers, washers, dryers, ovens, cook tops, garbage disposals, trash compactors, exhausted fans and etc.
Olive Grove Inc 10/00-04/01
• Building Maintenance and Landscaping
Beutler Heating and Air Condition 11/98 – 09/00
• Installed heat vents and air cooling systems
• Roofing sheet metal, water heaters, deck flashing and hard pipe vents
• Hanging gutters, cowling touch up, flashing, operated hand-powered tools.
EDUCATION AND TRAINING
• C. John’s Business Skills Education Center Sacramento, California , 2002
• Hydro energetic College , Ukraine 1985
• High School, Ukraine 1982
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