Customer Service/Sales, Financial, Clerical
Resume:
CHELSEA SKOW
*** *. ********, ******, ** *****
208-***-**** ***********@*****.***
After attending college full time for the last two years, I am ready to get back to work and am extremely enthusiastic about the opportunity to explore new directions.
OBJECTIVE
Administrative/Clerical positions, Customer Sales and Service, Financial Industry
SUMMARY OF QUALIFICATIONS
Extensive customer service and customer sales experience, both in person and via the phone, ability to work independently as well as in group settings, excellent problem solving skills, cash handling, proficient with standard office equipment, some medical knowledge.
WORK EXPERIENCE
Wells Fargo Bank, Weiser, ID 2007 to 2010
Personal Banker
• Opened accounts, loan applications and closing documents
• Coached tellers on sales goals and customer transactions
• Met monthly and quarterly sales goals
Approved high-dollar and risk-based transactions up to $150,000
Navigated through sensitive situations with customers/Problem solving
Wells Fargo Bank, Rifle, CO 2006 to 2007
Lead Teller
• Money handling
• Supervised up to six bank tellers, sales coaching and transaction approvals
Vault balancing, shipping and receiving
Frontier Paving, Rifle, CO 2006 to 2007
Billing and payroll
• Processed incoming and outgoing payments for billing office
• Processed payroll
Wells Fargo Bank, Weiser, ID 2001 to 2006
Lead Teller
Money-handling, sales coaching, transaction approvals, vault duties
Washington County Paramedics, Weiser, ID 2004 to 2006
Licensed EMT-B through the National Registry and the State of Idaho
Other Employment
W.I.C.A.P. - Homemaker - caregiver for the elderly
Clearwater Research - phone surveyor
EDUCATION
Weiser High School - Graduate with Honors
General study, peer counseling, honor roll, sports, band
University of Phoenix - Currently studying for a Bachelors of Science in Human Services, with an emphasis in Healthcare Administration.
Emergency Medical Training, Washington County Paramedics and the State of Idaho, tested for and obtained state and national EMT-B license in 2004
Wells Fargo Bank, continued training in customer service, sales objectives, business ethics, product knowledge, loan processing, proactive phone sales
Computer Skills
Microsoft Office, Microsoft Word, Excel, bank specific programming, continually learning new programs
Other job experience – some experience working as a dispatcher for Weiser Police Department, and as a medical receptionist for Physician’s Primary Care, both in Weiser, ID.
LANGUAGES
English: Native language
Spanish: Intermediate Listener, Intermediate Speaker - conversational and business related, account application and general information
ACTIVITIES AND INTERESTS
Traveling, reading, crafts, outdoor activities, volleyball, softball, time with family
REFERENCES
Steve Fenske
Weiser City Police Dept.
Known for 10 yrs.
Katie von Brethorst
Mountain West Bank
Known for 20 yrs.
Kerry Nyce
Paramedic, Weiser, ID
Known for 10 yrs.
Contact this candidate