Management Assistant

EXPERIENCE

Medtronic Inc., Santa Rosa, CA August 2009 - present

Senior Clinical Research Associate, Study Lead

● Responsible for complete life cycle phases of clinical trials including inputs into protocol design, data collection artifacts (like CRFs and ICFs) and related processes

● In-charge of steering timelines, planning, budgets, milestones and check-ins with multiple stakeholders including principal and sub-investigators, research coordinators, monitors, data management, the Clinical Events Committee and Medtronic executives

● Lead core team engagements and coordinate with other cross-functional groups to transfer study data from sites, forecast and monitor progress; internally with senior management and externally with agencies like the FDA and Health Canada

● Role includes site selection and activation, training of physicians according to GCP and ICH guidelines, compliance checks against protocols and regulations as well as handling exceptions, new therapies and complicated disease conditions

● Analyze and publish reports by leading the authorship of Clinical Study Reports for Pre-Market Application, Annual Progress Reports and follow-up answers to the FDA; presenting at the Investigators Meeting and medical conferences as well as business unit wide quarterly updates

● Awarded the title of ‘Passion to Win’ and recognized as one of the best performing employees in the company for FY 12. Also received the ‘Oar Award’ for being the only employee in the division to successfully lead two enrolling IDE trials and manage 40+ study centers simultaneously

Harvard University Health Services, Cambridge, MA January 2009 – May 2009

Health Management Intern

• Evaluated insurance reimbursements from Delta Dental to compare prevailing dental services payment trends. Proposed new price points by analysis of patient inflow and co-pay, supply versus demand and fees for treatment

• Assessed the inventory of dental materials and recommended cost saving strategies including alternative material utilization and use of the latest distribution technologies geared towards an optimal resource allocation during treatment procedures

• Established a list serve and presented reimbursement, market and business development strategies for HUHS aimed at improving supply by 30%. This was achieved through an exhaustive assessment of the health insurance operations at the hospital as well as the US health care payer system

Harvard Dental Center, Harvard School of Dental Medicine, Boston, MA December 2008 – May 2009

Marketing Intern for Assistant Dean for Clinical Affairs

• Created a business development plan for the Harvard Dental Center to build a referral network of hospital, companies and schools in the Greater Boston area. This plan included a set of multi-tiered recommendations for the management, staff and a guidance plan for the nurses to facilitate the process

• Developed and published several online interactive slideshows to market the facilities and services offered by the Harvard Dental Center and presented a proposal to increase patient inflow with an efficient turnaround on treatment plans

• Presented weekly updates to the office of the Assistant Dean on the progress of the project for feedback and shared the plan on the successful completion the project

Department of Oral Health Policy, Harvard School of Public Health, Boston, MA September 2008 – December 2008

Research Volunteer

• Analyzed dental labor and skill set statistics including a supply vs. demand forecast of dental services for all underserved areas in the US by looking at the trends of dental diseases. Recommended a planned expansion program for more dental schools to support the demand in targeted rural areas by the year 2022

• Suggested policy changes and solutions to meet the increasing national demand. This involved assessing the challenges faced by newly graduated dentists and the reasons which determined their decision to choose dentistry as a career. The plan also described how the government could help overcome some of these challenges in order to meet the demand

Dayananda Sagar College of Dental Sciences & Hospital, Bangalore, India October 2006 – February 2008 (PT)

Graduate Assistant in General Dentistry

• Rotation through Preventive Dentistry, Restorative Dentistry, Oral Surgery and Oral Pathology departments. Actively mentored junior dentists, presented data on current therapies and encouraged the practice of evidence based medicine

• Performed oral surgeries (biopsies, extractions, impactions, fracture management etc.) at the hospital ER. Built treatment plans for patients presenting in the oral medicine department and managed triage at the hospital

• Planned treatment of 15+ new patients per week including conservative treatment plans and worked with insurance co-payments plans offered by college hospital to make dental treatment affordable for underprivileged patients

Hemanth Care for Orthodontic & Cosmetic Surgery, Bangalore, India June 2006 –July 2007; October 2006 – July 2007 (PT)

Assistant Dental Surgeon August 2006 – October 2006 (FT)

• Charted long-term treatments for teens and pre-teens. This involved orthodontic treatments including the placement of braces and wires as well as their subsequent follow up visits

• Designed appliances and ensure functionality in usage. Drafted low-cost plans for low-income patients requiring comprehensive treatments as part of the community outreach efforts at the clinic

Sri Chowdeshwari Dental Clinic, Bangalore, India August 2007 – February 2008 (PT)

Assistant Dental Surgeon February 2008 – August 2008 (FT)

• Performed patient consultations and charted treatment plans for the pediatric and adult patient population which involved cavity filling, prophylaxis, root canal treatment, fracture management and tooth extractions including impactions

• Worked with insurance co-payment plans and analyzed payment methods to make dental treatment affordable to the underprivileged in the community

EDUCATION

Harvard University, Cambridge, MA June 2009

Masters in Public Health – Healthcare Management

• On a scholarship awarded by the Department of Public Health, Harvard University

• Relevant coursework included Financial Management, Operations Management, Healthcare IT, Economic Analysis and Health Policy

Rajiv Gandhi University of Health Sciences, Bangalore, India October 2007

Bachelors in Dental Surgery

• Received the University Merit Award for the best overall academic performance - Class of 2006

• International College of Dentists (Sec VI) Student Award for outstanding academic achievement in dentistry

• University Award for best performance in Community Dentistry (2006), Endodontics (2006), Oral Pathology (2004)

RELATED WORK

• Served as the Public Relations Manager for the South Asian Student’s Organization at the Harvard School of Public health (2008 – 09)

• Headed a 12-member student committee to organize the first Regional Continuing Dental Education Program sponsored by the South Asian Academy of Aesthetic Dentistry (2007)

• Guided underperforming children at a municipal school. Recruited juniors to return as future mentors (2006-07)

• Publication: “Relevance of present system of training in Public Health Dentistry in promoting oral health in India’’, Indian Association of Public Health Dentistry (Sep 2006)

• Conference: “Clinical Effectiveness of TENS in pain management” All India B.D.S. Convention, India (Nov 2006)

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