Human Resources Customer Service
Resume:
Request LaToya Thomas
Birmingham AL, 35209
******.******@*******.***
Human Resources
Royal Caribbean
Miami, FL
Front Desk Manager
To whom it may concern,
As an experienced Corporate America employee, I am writing to inquire of your need for an Front Desk Manager.
In the financial banking industry we hold multiple titles considering the department of our profession. We must strive to provide quality performance to our customers at all times. Having worked in a number of departments within my financial corporation, as well as achieving my degree in Management of Human Resources; I feel I will be a valuable asset to your team. I have coursework experience in all areas of Human Resources as well as, with customer service. I am comfortable with learning and performing all duties that will enable me to be a great team player. I am very comfortable working with others helping to motivate them towards a specific goal. I have the ability to multi-task, prioritize, and problem solve effectively. Given my years of corporate financial experience and my educational background in Management of Human Resources; I am well qualified to perform the tasks needed for this position. At your convenience, let’s schedule a time to discuss the position further.
Thank you in advance for your time.
Sincerely,
LaToya Thomas
Enclosures (2)
LaToya Thomas
******.******@*******.***
903 Beacon Pkwy E Apt A Birmingham AL 35209 205-***-****
OBJECTIVE: Seeking a diverse and dynamic position in Management or Human Resources to achieve career advancement opportunities.
WORK HISTORY:
Regions Bank- Garnishments and Levies 06/2008-Current
Regions Bank- Branch Services 02/2008-06/2008
AmSouth Bank- Regions (Merger) 2002-2008/ Treasury Management 12/2002-02/2008
Regions Bank- Teller 08/2001-12/2002
EXPERIENCE:
Coursework pertaining to all areas of Human Resources
Customer Service: Answer Phone Calls to Service Internal and External Customers
Documenting Data
Navigating Expense Management Systems
Process Garnishment Cases: Search for and Apply Holds to Accounts
Process Checks for Disbursement to Agencies
Research Customer Data and Resolve Issues in Timely Manner
Process End of Day for Branch
Effective at Staying Up To Date with Garnishment Procedures and Laws for all States
Ability to operate all office Equipment and Networks: Mainframe, Lotus Notes, etc…
Ability to Work with Little or No Supervision, as well as working with a team
EDUCATION:
Bachelor of Science Degree for Management in Human Resources 2011
Faulkner University 2007-2011
ITT Technical Institute 2006-2007
SKILLS: PC Skills, Microsoft Office: Word, Excel, and Power Point, Office Mainframe and Lotus Notes, Ability to Learn Quickly, Multi Task, Organization Skills, Data Entry, 10 Key Skills, Decision Making, and Verbal and Written Communications Skills.
ACHIEVEMENTS/ACTIVITIES:
Community Service Outreach Programs: Habitat for Humanity 2010
Faith Chapel Christian Center Vision Partner for Student Ministries 2009
Faith Chapel Christian Center Certificate of Completion 2007
ITT Technical Institute Honors Award and Student of the Quarter 2006-2007
Several great Reviews throughout my Entire Regions Financial Corporation Employment
Regions Financial Corporation Outstanding Teller Performance 2002
References upon
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