Customer Service Manager
Resume:
Lauren Smith
******.*********@*****.***
Statesboro, GA 30458
Education
Bachelor of Science in Sports Management with a minor in Business. Georgia Southern University 2012
Employment/Internships
10/10-06/12 The Clubhouse at Hackers Statesboro, Georgia
Custom Group Party Host
• Construct and organize custom parties for large groups
• Direct the guest(s) throughout their experience
• Ensure the guest(s) have an enjoyable experience
02/07-05/10 Georgia Southern University Campus Recreation and Intramural Statesboro,Georgia
Intramural Supervisor
• Responsible for set up and break down of all intramural games
• Checked all employees in and out for payroll
• Supervisor over 25 staff and 100 students during multiple games
09/07-12/09 Georgia Southern University Campus Recreation and Intramural
Statesboro , Georgia
Intramural Sponsorships and Marketing Crew
• Responsible for establishing and maintaining relationships with local businesses
• Supervised sponsorships for Intramural Events
• Insure all promotions were carried out and entertaining for the events
Relevant Coursework
• Management of Organizational Behavior
• Sports Business Operations
• Human Resource Management
• Professional Selling
Skills/strengths
• Excellent verbal and written communication skills. Have frequently given presentations to large audiences.
• Expertise in coordinating and supervising activities.
• Enjoy working in a fast-paced environment; highly detail-oriented.
• Friendly team player with professional manner.
• Effective manager, driven to provide excellent customer service, and able to assess complex situations and formulate solutions.
• Proficient in Microsoft Word, Excel, Access and Power Point.
References
• Thomas Segi- Georgia Southern University Campus Recreation and Intramural 912-***-****
• Brent Hulsey – The Clubhouse at Studies Hackers General Manager 912-***-****
• Mary Allison Ross- The Clubhouse at Hackers Event and Sales Coordinator 912-***-****
Contact this candidate