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Customer service, great communication skills, outgoing personality

Location:
Huntsville, TX, 77320
Salary:
$10 - $11 per hour
Posted:
May 30, 2012

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Resume:

Kasey Zemanek

979-***-****

*****.*******@*****.***

Personal Statement__________________________________________________________

I am an outgoing, loyal, and honest individual who works hard and efficiently. I am ambitious and currently working towards my goal to receive my teaching certification and eventually plan to attend law school. I would like to further my education, and am ready to be challenged by a position where I can develop my skills that will help me become successful in my future career choice.

Work Experience____________________________________________________________

Willis Independent School District in Willis, TX - Substitute Teacher (April 2012 – Present)

• Make sure that the classroom remains under control and the lesson plans get completed when the student’s regular teacher is away

• Report to the school on time and make sure all of that day’s work is accomplished

• Work with a range of grade levels

• Manage the classroom

• Be a mentor to the kids; be someone they look up to, learn from, and come to with problems

• Long-term special education aide at Meador Elementary from April 30 – May 31

Cedar Lane in College Station, TX - Server (Feb. 2012 – Present)

• Make and serve drinks to customers

• Handle cash and credit cards

• Make sure the cash register is balanced at the end of the night and all of the money is accounted for

• Requires a great amount of memory and communication skills

• Communicate with the customer and ensure quality service

Humphrey’s in Huntsville, TX - Server (April 2011 – June 2011) (April 2011 – June 2011)

• Serve food and drinks to customers

• Greet customers with a smile and make sure that they got the incredible service that they deserved

• Clear empty plates and glasses from the table and make sure they were cleaned in the dishwasher in a timely fashion

• Balance my cash drawer at the end of my shift and make sure all of my money was accounted for

The Tap in College Station, TX - Server (Jan. 2009 – Feb. 2012)

• Serve food and drinks to customers.

• Handle cash and credit cards

• Make sure customers were properly served by myself and other employees

• Make sure my cash register was balanced at the end of the night and all of the money was accounted for

• Clean before opening and after closing and make sure all of the duties were completed so that the business could run successfully throughout the day

College Station ISD Kid’s Klub in College Station, TX - Counselor (Aug. 2008 – May 2009)

• Prepare and administer lesson plans for elementary school children after their school day was completed

• Help to facilitate a place where parents could trust that their children would be safely monitored while having fun and learning new things

• Supervise children, as well as play games with them and make sure that everyone has a good time

• Influence children in a positive manner

RZ Backhoe Services, Inc. in Bryan, TX - Assistant Secretary (Aug. 2006 – Aug. 2008)

• File papers, type reports, help with expenses and run errands

• Follow instructions carefully

• Work efficiently to make sure all of my duties were completed by the time they were needed

• Used Microsoft Word and Excel frequently; used Microsoft PowerPoint occasionally

Education__________________________________________________________________

Sam Houston State University – Huntsville, TX Graduated December 2011

Degree: Bachelor of Science in Psychology with a minor in Criminal Justice

Graduating GPA: 3.22.

Bryan High School – Bryan, TX Graduated December 2007

High School Diploma

Skills______________________________________________________________________

I am very good at following instructions and working hard to get my tasks done. I graduated from high school a semester early and from college in exactly four years. This shows that when I set a goal for myself, I put everything I have into achieving that goal. As a result of working in customer service for three years, I am also good at communicating with people. If a person cannot communicate well, his or her message may be interpreted wrong, which could lead to a mistake or the wrong results.



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