Customer Service Medical Assistant
Resume:
Cordova, Tennessee *****
Jada A. Banks
Objective
To secure a position with a growing company that will allow me the opportunity to exhibit the experience I have developed during the past years. If employment is given me, you will find that I am a team player, loyal, and dependable. I will be an asset to your company.
Experience
.
3/05 – Present SOUTHERN EYE ASSOCIATES Memphis TN
• Submit electronic claims to primary insurance company
• Insurance follow up calls
• Submit claims hard copy to primary and secondary insurance company
• Self pay collections
• Make all deposits for Southern Eye Associate
• Work denials
• Knowledgeable of CPT ICD9 Codes
• Payment posting
• Mail statements to patients monthly
6/03 – 7/04 RAB Memphis TN
Debt Collection
• My area of responsibilities include calling individuals that have outstanding debts
thoughout the United States to setup payment arrangements, check credit and
employment status to get the outstanding debt paid off.
11/01 – 1/03 CMC Memphis TN
Telemarketing
• Performed outbound calls in a professional manner.
• Contact customers regarding refinancing of home.
• Handled customer concerns in a timely manner.
3/99 – 4/01 Tidwell’s Private Suite Memphis TN
Customer Service Representative
• Answered multiple phone lines.
• Promoted catering services.
• Assisted in the coordinating of private parties and special events.
• Assisted customers with dining arrangements.
5/98–2/99 Jolly Royal Furniture Memphis TN
Customer Service/Cashier
• Entered major account information into system on daily basis.
• Kept customer’s account up to date on computer.
• Answered multiple phone lines and light filing.
5/97-4/98 MCI Memphis TN
Telemarketing
• Kept customer’s phone plan up to date.
• Handled customer’s concerns regarding their long distance plans.
• Assisted in the coordination of private parties and special events.
• Assisted customers with dining arrangements.
Education
Presently attending the University of Memphis majoring in Business Managment
1997 Hillcrest High School Memphis TN
• Diploma 1997.
1999 Concorde Career School Memphis TN
• Medical Assistant, Certificate 1999
Interests
Computers, reading, assisting in the field of medicine.
References will be given upon request.
Contact this candidate