Medical Receptionist
Resume:
Kim Casey
St. Charles, Missouri 63303
n8e9xl@r.postjobfree.com
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Summary of Professional Qualifications
Counseling
Educator
Conflict Management
Mentoring
Problem Solver
Professional Profile
• Possess more than 20 years of professional experience in working with diverse cliental in one-on-one and group settings.
• Hardworking with excellent interpersonal communication, customer service, and office support skills.
• Innate ability to establish rapport quickly, build trust, and relate to individuals on all levels.
• Prioritize and organize own work without direct supervision.
• Strong organization and analytical skills.
• Proficient in Microsoft Work, Excel, Outlook, Windows XP, Adobe Illustrator, and Internet browser.
Education Bachelor of Arts
Major: Psychology
Minors: Child Studies
Family Studies
Southeast Missouri State University
Cape Girardeau, Missouri 63701
Relevant Work Experience
Parent Educator. December 2003 to Present. Francis Howell School District, Parents As Teachers, St. Charles, Missouri.
• Establish and maintain rapport with families while delivering researched based information regarding their child’s development.
• Implement personal visits, developmental screenings, parent meetings, and referrals to families within the school district.
• Plan, organize and facilitate group education meetings.
• Mentor new Parent Educators.
Psychiatric Nursing. May 1997 to October 1997. St. John’s Mercy Medical Center, Creve Coeur, Missouri.
• Completed initial admittance forms for new patients in the pediatric/ adolescent, adult and senior units.
• Led prescribed group therapy sessions in the adolescent unit.
• Assessed and recorded patient’s vitals and performed blood draws.
• Provided short-term counseling and crisis intervention.
Child Specialist. August 1994 to April 1997. Edgewood Children’s Center, Webster Groves, Missouri.
• Managed all day-to –day activities in an adolescent girl’s locked unit for severe emotional/behavioral disorders.
• Maintained and developed documentation regarding patients in a timely manner.
• Worked with the social worker to solve more complex issues with patients.
Account Executive. February 1994 to August 1994.
Safeguard Health Plans, St. Louis, Missouri.
• Managed health care employee benefits to medium and large firms via brokers and consultants.
• Involved with client services, contract administration, renewals, presentations and enrollment meetings.
Therapeutic Assistant. Fall 1990 to Spring 1994. Family Learning Center at Community Counseling Center, Cape Girardeau, Missouri.
• Assisted the therapist in a day treatment program dealing with children of emotional disturbance/ behavioral disorders.
• Structured lesson plans.
• Implemented parenting classes.
• Administered developmental screenings.
Intern/ Teacher/ Researcher. September 1993 to December 1993. Easter Seals Early Learning Center, Cape Girardeau, Missouri.
• Acquired skills and knowledge in working with children that have special needs through Psychology internship.
• Completed case studies on twins with Fetal Alcohol Syndrome and Fragile X Syndrome.
Certifications, Advanced Training, and Honors
Certification in Parents As Teachers Model for Prenatal to five yrs
Children and Youth Care Medication Certification
Certified Patient Care Assistant
Phlebotomy
Red Cross CPR (Infant, Child, and Adult)
Red Cross Certified Disaster Relief
Masters and Johnson Sexual Trauma Program
Psi Chi National Honors Society
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