Customer Service Manager

C h rista Ayres Snyder

**** **** ******* ** **** Apt J, My r tle Beach SC 29588

Contact: 843-***-****

Marketing Experience Managerial

Experience

Account executive for Total Direct Marketing LLC & Money Mailer of the

Carolina's. Performed sales calls throughout Moore and Lee County. Belk, Human Resource

MaintainedClient relationships in Business consulting, advertising and many Manager. (Temp.)Worked with

products pertainingto Direct mail. Help clients build marketing objective and scope size of 145 to 155

design Ad's thatwould boost business. Performed light graphic arts in art personnel. Processed payroll and

submission.Represented variety of business for marketing & advertising productivity reports, ensuring

campaigns. Used excel for Data entry, outlook express mail, micro-soft publisher. time and benefits wereaccurate.

Administered applicant

Business Relations Specialist and Marketing Director with Classic Care Home screening and training for new

Care.Planned and marketed events, new business referrals, and health associates, instore policy

seminars.Organized and distributed advertising materials and recruited newclients and board of labor directives.

on an as needed basis. Attended Chamber events and implementedNetworking Interviewed and Hired

strategies. Designed and distributed marketing materials and handledOutside seasonalemployees. Entered new

product development for marketing materials that were outsourced.Interacted employees into payroll system

successfully with senior centers, senior living communities, and outreachPrograms and time clock. Handled tax

to develop new home care personal services as well host variety of events forms/ special earnings, back

ground information, and

pertaining to senior services. references. Assistedemployees

in registering for benefits and

Administrative Experience insurance. Ensured all

employeesquestions were

Performed a variety of duties, Pinehurst Resort, regarding packages offeredBy answered and understood.

Pinehurst as a Central Amenities Reservations Coordinator;Including amenities Utilized People Soft and

of Dinner, golf tee times, transportation,Spa, property tours and retail sales Timerasoftware.

pertaining to Pinehurst to insure seamlessstay for guest. Main focus was detailed

toward Spa treatments & services. Learned in detail Spa procedures, qualifications, Fresh Market, Coffee and

& guidelines. Answeredclient’s questions for appropriate Spa treatments’ & Candy Specialist/Manager.

contradictions.Entered travel agency information, entered guest history, resort Cross trained in 5

amenities, Special events & special promotions. Handled by procedure for departments.Co-managed floral

bookings, deposits,refunds, gift certificates, AM’s& transfers. Placed outgoing and bulk, Maintained back stock

sales calls, used outline account managementStrategy. Utilized Microsoft and figured inventory.Prepared

programs, visual one, Rio& Golf Pro software. customer orders. Rated high in

customer service & attention to

Hamilton Beach/Proctor Silex, Commercial Division handled and detail.

processedpurchase orders for main distributors and small businesses, ranging

100+accounts. Followed up /UPS/ Fed EX tracking. Answered variety of

Education:

informational related phone callsdealing with:Puchase orders; parts, pricing, and

Current Student, University of

technical services. Distributed brochures, manuals, andschematics .Maintained

Phoenix, Bachelors in Business

commercial tech service emails from world wide website. Followed upOn

Admin

promotional Field testing questionnaires. Used Micro-soft Excel, Lotus notes,

AS400 on company network.

Continuing education ; Copper

Mountain Community College,

Sand hills Center for MH, DD & SAS/ DWI Program (temp position) Joshua Tree CA2000-2001

Performed Clerical and administrative duties for DWI Program that covered 5

counties. Processed (Salces) Substance Abuse Life Circumstance Evaluations. Real Estate School, Palm Desert

College, CA 2001

Responsible forInformational inputs for NC Department of Human Resources and

DWI completion forms.Answered phones, scheduled appointments for

Western Harnett High School,

assessments. Maintainedfiling system for over 9000 charts. Edited mailing out

Lillington 1999

correspondence to clients, providers and in house treatment. Processed information

and aided in teaching of Alcohol Drug Education Traffic School.

Contact this candidate