John Tollett
P.O. Box ****, Cookeville, TN *****
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SUMMARY
Self-directed sales and manufacturing professional with over 15 years experience in diverse environments. Possesses B.S. in Business Administration with concentration in Finance. Proven ability to develop and maintain solid relationships with personnel at all levels of an organization. Excellent communication skills, both oral and written.
PROFESSIONAL EXPERIENCE
TRW Automotive, Cookeville, TN 1992 - 2007
Manufacturing Technician
Load Room (1992 -1995), Production Floor (1995 - 2005), Service Dept. (2005 - 2007)
• Assembled multiple components to produce airbag modules for major automotive manufacturers.
• Loaded hazardous chemical (sodium azide) into inflators, creating deployable airbag components.
• Produced replacement parts for multiple automotive corporations on two-person line; frequently changed fixtures to accommodate customer specifications.
• Cross-trained on various workstations and lines; volunteered to rotate as necessary.
• Evaluated safety performance of peers as part of Job Observation Process (JOP).
• Conducted preventive maintenance; coordinated with Engineering Dept. to resolve complex issues.
• Performed general housekeeping duties; maintained cleanliness of assigned area.
• Trained new employees and cross-trained existing employees on multiple workstations and lines.
• Recommended continuous improvement processes (CIP) that contributed to increased health and safety measures.
Heldman Brokerage Co., Nashville, TN 1989 - 1992
Sales Representative
• Traveled to multiple customer locations within the Middle TN and KY regional area.
• Completed sales of displays, introduced new products, and set up point of purchase materials for wholesalers including Kroger, Fleming’s, and C.B. Ragland.
• Represented product lines for 3M, Ragu, Sara Lee, and Duracell, among others.
• Completed weekly sales reports and delivered to management.
• Managed expense account; logged mileage, maintained receipts, and recorded travel expenses.
• Developed and maintained relationships with individual store managers and owner/operators.
EDUCATION
Bachelor of Science, Business Administration (Finance Concentration)
Tennessee Technological University, Cookeville, TN
TRAINING
• Quality
• Safety
• STAR & MSDS Systems
• Workforce Diversity
• 8 Kinds of Waste
• Hazcom & Hazmat
• Business Excellence
• Problem Resolution
• Management by Sight
• Team Building
• EEO & Harassment
• Legal & Ethical Compliance
• Six Sigma
• 5 S’s