Customer Service Technician

**** **** ***** ****

Colorado Springs, CO ***** 719-***-****

************@*****.***

Steven D. Outler

Objective Working towards achieving a Professional Top Quality HVAC/Electro-Mechanical Position.

Experience • Worked on cooler units and air conditioning units.

• Worked on Robotic Equipment and Lasers.

• EPA Certified.

• Team player, multi-taker, organized and computer literate.

• Forklift Operator.

Work Experience 2009–2010 Springs Fabrication Colorado Springs, CO

Facilities Maintenance Technician

• Repair production equipment, lathes, mills, welders, and building maintenance.

• Set up production lines.

• Extensive electrical work to include: rewire or bring power to new and existing areas.

• Repair crane and hoist-P.M.’s.

• Inventory.

• Plumbing.

2009–2009 Abel Commercial Colorado Springs, CO

Service Technician

• Repair commercial kitchen appliances.

• P.M.’s on HVAC units and coolers.

• Repair and service HVAC units.

• Customer service.

• Administrative-work orders, billing, and warranties.

2009–2009 Knob Hill Welding Colorado Springs, CO

Welder

• Repair customer products.

• Repair and customize trailer hitches and motor homes.

• Repair commercial products from restaurants.

2006–2007 Crowley County Facilities Crowley, CO

HVAC/Appliance Maintenance Technician

• Maintain kitchen equipment to include: stoves, dishwashers, freezers, coolers, and gas furnaces.

• Perform regular scheduled P.M.’s.

• Maintain HVAC equipment (Trane and York units) and change filters.

2004–2005 MicroMetals Colorado Springs, CO

Welder Fabricator

• Prep and weld computer cabinets for distributor.

• Cut out dies and weld Amor Plated Steel to be sent to Iraq to install on the Humvee Vehicles.

• Use of cutter, grinder, and tools.

2003–2004 Tropical Sun LTD Colorado Springs, CO

Warehouse Foreman/Maintenance

• Use forklift to load/unload product coming to the warehouse and product going out.

• Repair pick lines conveyors and programmed computers.

• Run orders and process weekly and monthly reports.

2000–2003 Intel Corp. Colorado Springs, CO

Electro/Mechanical Technician (Lead)

• Maintenance Wafer Equipment and perform scheduled P.M.’s.

• Assigned to Implant/RTA Dept. and repaired Analytical and Production Equipment.

• Run test, perform laser checks to verify stability of equipment.

• Work as a Lead and assist Engineers with implementing new procedures from the Research and Development Departments.

• Work closely with Engineers to improve process to enhance quality of Chip Set.

Steven D. Outler

1995–2000 Current Inc. Colorado Springs, CO

Electro/Mechanical Technician

• Repair all equipment including: printers, correlators, conveyors, motors and controllers, rolled address machine, and electronic equipment.

• Program PLC’s to meet the need of production and increase productivity.

• Use of Lathes, Mills, Hydraulics, Pneumatics, Meters, Multimeters, and all tools.

• Safety Conscientious.

Education 1996–1998 Pikes Peak Community College Colorado Springs, CO

AAS Electronics Technology

• 3.85 GPA and on President’s Honor Roll 3 times.

1991–1993 Trades Place Area Vocational Colorado Springs, CO

Certificate Appliance Repair

• 3.65 GPA.

1986–1988 Trades Place Area Vocational Colorado Springs, CO

Certificate Welding

• 3.55 GPA.

References Sean Muse 719-***-****

Pat Abetya 719-***-****

Thomas Flynt 719-***-****

9535 Penn Cross Road

Colorado Springs, CO 80911 719-***-****

************@*****.***

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