Customer Service Medical Assistant

Cynthia Snyder

Profile

Objective: To join a team of patient relations driven and dedicated individuals. With my recent experience as a Medical Assistant as well as 22 years in customer service, problem solving skills, positive attitude and ethics; I will be a dynamic and integral part of any organization.

Key Skills

- EKG

- PFT/ SPIROMETRY

- URINALYSIS TESTING - CPR/FIRST AID CERTIFIED

- MEDICAL INSURANCE

- MEDICAL

TERMINOLOGY

- HIPAA - REFERRALS

- FRONT DESK

- BACK OFFICE

- SCHEDULING

- MEDICAL RECORDS

- 60+ WPM

- 10-KEY

- EMR

- MS OFFICE

Work Experience

BELLAGIO CHANDLER, AZ

Medical Assistant 04/11 – 05/11

Creating and submitting referrals/authorizations

Assisting physicians with procedures (EVLT’s, Sclero treatment, Spider vein treatment)

Keeping treatment rooms prepared for patients

Scheduling appointments, verifying insurance eligibility, and answered phones

Contacting patients to advise of lab and diagnostic results

Providing overall support for physicians and medical assistants

Cross trained in all areas of front and back office operations

Gave injections: Testosterone, HCG, B-12, and B-complex.

Assisted with sterile field prep and Botox injections and juviderm

AAFES SCHINNEN, THE NETHERLANDS

Senior Accounting Supervisor 06/2008 – 05/2009

Accounting: daily bank deposits, drawer reconciliation, and vault reconciliation

Supervised 15 employees: scheduling, training, re-training, counseling statements, inventory management

Monetary conversions, ordering, lay-a-way, money orders, western union, Star Card payments and applications

LEPRINO FOODS INC. LEMOORE, CA

Day Off Relief 08/2002 – 05/2007

Palletized Cheese, equipment maintenance, card board box construction, shipping and receiving

Processed dairy products over 1,000 pounds of cheese a day, 1.5 million pounds of milk a day, prop (flavoring for cheese) 1500 gallon tanks four tanks a day.

REFERENCES AND LETTERS OF RECOMMENDATION: available upon request

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