Field Service Engineer

ROGER BEARD

Address: * ** **** ********* **, Oxford, Mississippi 38655

Contact Number: 208-***-****

E-mail Address: **********@*****.***

FIELD SERVICE ENGINEER

-- QUALIFICATIONS PROFILE

Visionary and technically sophisticated professional, with demonstrated knowledge on electronic/electrical and mechanical installation and troubleshooting, combined with track record of improving designs and reducing needs for reengineering. Demonstrate unsurpassed leadership ability in stimulating work performance of employees, management, and engineering staff, as well as in troubleshooting and solving technical problems. Exceptional project leader with a knack for coordinating and directing all facets of project-based efforts within fiercely competitive, fast-paced environment. Well-versed communicator with fluency in English and Italian.

- Comprehensive background in providing leadership, management, and customer service in quality-focused industries

- Outstanding capabilities in analyzing, gathering, writing, and producing detailed information and reports

- Excellent technical and interpretive skills, coupled with practical field experience and aptitude to work well with multidisciplinary teams and professionals

- Strategic and solution-driver with track records of completing highly complex projects within specific budget and time requirements

-- AREAS OF EXPERTISE

Field Service Management Technical Troubleshooting

Project Development Process and Productivity Improvements

Installation, Repair, and Troubleshooting Hydraulics/Pneumatics PLC Programming and Troubleshooting

Installation and Program Planning Quality Control

-- RECENT EXPERIENCE

CINCINNATI TEST SYSTEMS - Cleves, OH, USA

Field Service Engineer Feb 2007–Jul 2012

- Led strategic installation, and troubleshooting of systems; mentored all customers on proper utilization and setup of very complex leak detection systems

- Boosted overall product quality by performing nondestructive testing, in collaboration with customers’ Quality Control Departments

- Managed installation and maintenance of fully and semi-automated test systems using Allen Bradley Logix 5000 PLC, Servo Drives and motors, Robotic pick and place systems and pneumatic based systems

MTC INTERNATIONAL - Wimberley, TX, USA

Field Service Representative Aug 2005–Nov 2006

- Installed Paper Converting Systems Provided Training to Operators, Plant Electricians, and Plant Mechanics. Training of Electricians would encompass the maintenance and troubleshooting of Servo Drive systems, PLC programs, VFD Drives

- Provided full telephone customer support

- Maintained spare parts inventory and sales

LANE LTD - Tucker, GA, USA

Electronics Technician Oct 2004–Aug 2005

- Organized and tracked production and packaging of equipment as well as provided support with upgrades and renovations to streamline products flow

- Displayed unsurpassed leadership in overseeing the preventive maintenance to the rewriting of PLC programs, successfully building more user-friendly machines

AUTOMATION AND CONTROL TECHNOLOGY - Columbus, OH, USA

Field Service Representative Jan 2001–Dec 2003

- Assigned to Brown and Williamson Tobacco Corporation located in Macon, Georgia to manage general preservation and operational consistency of diverse radiological/microwave measurement and quality assurance systems within production machines

- Shared expertise in maintenance, repair, installation, and uninstallation of automated control systems

- Worked closely with client staff in troubleshooting process and production problems as well as fostered open communication with SFTs and EETs relative to weight and quality control

-- EARLIER CAREER

DURR ROBOTICS INC. - Rochester Hills, MI, USA

Field Service Engineer

STACKER MACHINE CO. - Sussex, WI, USA

Field Service Engineer

FERAG ITALIA - Vimercate, Italy

Field Service Engineer

GAMBETTI KENOLOGIA S.R.L. - Milan, Italy

Field Service Engineer

EDWARD HIGH VACUUM - Avezzano, Italy

Field Service Engineer Manager

ELECTRONUCLEONICA S.R.L. - Milan, Italy

Laboratory Service Technician

-- EDUCATION

ASSOCIATE’S DEGREE IN ELECTRONICS, MINOR IN BUSINESS - Boston College, Boston, MA

-- TECHNICAL SKILLS

Controls Allen Bradley PLC5, SLC 500, Logix 5000/Siemens step 7

Variable Frequency Drives Allen Bradley, Siemens, Lentze, Koll Morgan, Indramat

Computer Operating Systems Windows - 2.1 thru 7.0, OS2, MS DOS 3. I thru 6.2

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